Training & Development Specialist

1 week ago

Pretoria, Gauteng, South Africa TalentPop App Full time R250 000 - R450 000 per year

Join Our Team as a Training & Development Specialist
This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem
Job Responsibilities

  • Host training classes via Zoom, discussing topics in the training outline (camera on 50–70% of the shift).
  • Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
  • Deliver ongoing training for current team members to maintain and enhance their skills.
  • Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
  • Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
  • Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
  • Create training materials and develop training plans for different tools and topics relevant to agents' roles.

Qualifications

  • 1–2 years of training experience
  • 1–2 years of virtual assistant experience preferred
  • Experience in at least two to three of the following: SEO, Email Marketing, eCommerce Website tasks, Data Analytics/Reporting
  • Knowledge and experience in eCommerce
  • Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
  • Experience with Canva, Trainual, and Loom is a plus
  • Excellent written and verbal communication skills
  • Strong coaching, planning, and organizing skills
  • Excellent attention to detail
  • Self-starter and motivational leader
  • High energy and strong engagement skills
  • Proficient in communication tools like Gmail and Slack

Internet Requirements

  • DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum)

Perks & Benefits

  • Competitive pay and performance-based raises.
  • Paid time off and holiday bonuses.
  • Health and dental benefits or a health stipend.
  • A fully remote work environment.
  • Opportunities for career growth as we continue to expand.

Why Join Us?

  • Fast-growing startup in the eCommerce ecosystem
  • Be inspired daily by a team of winners
  • Collaborative team and positive work environment
  • Clear career path and opportunities for advancement

Ready to Grow with Us?
If you're ready to empower others and grow your own career in the process, we'd love to hear from you. Let's build something amazing together

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