Business Services Lead

3 days ago

Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

Business Services Lead – Office & Events

Location: Cape Town
Department: Business Services
Reports to: Chief Human Capital Officer
Salary: Market-related

We are recruiting on behalf of Anthem, one of South Africa's largest integrated independent power producers. They are seeking an experienced and dynamic Business Services Lead (Office & Events) to join their Cape Town office.

This role requires a seasoned professional with 10+ years of office management experience, including at least 5 years managing a team within a professional services environment.

Position Overview

The Business Services Lead will oversee all office operations, facilities, events, and team management functions across the Cape Town head office and various regional offices nationally. The role also supports multiple departments, manages key reporting processes, oversees procurement, and acts as the central point of contact for internal and external stakeholders.

Key Responsibilities

  • Lead and manage a team of 4 within the Business Services department

  • Oversee facilities management for the Cape Town head office and regional offices

  • Manage and monitor company-wide travel spend in line with budget

  • Provide administrative support to Finance, Community Operations, and Technical teams (invoice preparation, reporting, expense claims, etc.)

  • Manage the interface between internal project teams and external PR/media agencies

  • Coordinate the corporate diary and all business-critical scheduling

  • Lead all corporate event planning, investor site visits, and annual functions

  • Oversee and maintain the Preferential Procurement and Supplier database, SED, and skills reporting

  • Act as point of contact for service providers and manage office SLA agreements

  • Own back-office workflows, processes, and business services efficiencies

  • Manage onboarding of new staff and offboarding processes

  • Oversee subscriptions, licences, and organisational memberships

  • Manage office procurement, purchasing, equipment, supplies, and service operations

  • Manage corporate cards and BTA

  • Coordinate office celebrations, team events, gifting, client congratulations, and condolences

  • Assist with conference registrations

Required Skills & Experience

  • Relevant tertiary qualification

  • Minimum 10 years' experience in office management

  • Minimum 5 years' team management experience

  • Strong background in a professional services industry

  • Advanced Microsoft Suite proficiency (Outlook, Excel, Word, PowerPoint, Teams), Adobe, DocuSign, and SharePoint

  • Experience in Executive support, board pack preparation, and quarterly reporting

People & Leadership Requirement

  • Strong leadership ability with proven management experience

  • Ability to mentor and coach junior staff

  • Demonstrated success in improving administration and reporting processes

  • Confident, solution-driven, and able to engage professionally across all levels

Equity Consideration

This role supports Employment Equity objectives, and EE candidates are encouraged to apply.

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