IPCM Operations Manager

1 week ago


Cape Town, Western Cape, South Africa Communicate Ct Full time R120 000 - R180 000 per year
Lead IPCM operations across incident, problem, and change management
Manage a skilled team ensuring process efficiency and service reliability
Drive continuous improvement with data-driven insights

Take command of incident, problems, and change management
Shape processes that protect stability and unlock transformation
A leadership role where strategy meets execution

Skills & Experience:
Proven experience in incident, problem, and change management
Leadership and operational management background
Strong analytical, problem-solving, and decision-making skills
Excellent communication and stakeholder engagement across regions
ITIL knowledge or certification

Qualification:
Relevant IT-related degree or diploma
ITIL certification or equivalent highly advantageous

Contact DYLAN MAWONA on [email protected] or , quoting the Ref: CTI006044.
 
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