Sales Consultant Glass and Aluminium

Job
Title: Sales Consultant

The Sales Consultant
is primarily responsible for meeting sales goals by presenting and selling
products and services to customers and leads. The Sales Consultant serves as
the principal point of contact between the company and its customers and is
responsible for building good relationships with new and existing customers.

Objectives

· Pursue sales opportunities by
identifying new markets, generating leads and pitching to prospective customers
in the designated territory.

· Devise strategies to promote and sell
products or services by creating compelling sales pitches.

· Meet existing and new customers to establish
long lasting relationships and acquire a healthy pipeline to maintain future
sales.

· Recommend product and service
solutions to customers and serve as the liaison between the company and
customers to ensure that customer requirements are fulfilled.

· Maintain and grow a strong customer
base by means of trust and integrity.

Key
Responsibilities

· Visiting customers and potential
customers to evaluate needs or to promote products and services.

· Determining the needs of customers
and serving customers by offering solutions to meet those needs.

· Servicing customers, setting up
meetings, obtaining orders and establishing new customers.

· Responding to customers regarding
service enquiries and complaints.

· Conducting market research to
identify selling possibilities.

· Actively seeking out new sales opportunities
through cold calling, networking and social media.

· Participating on behalf of the
company in exhibitions or conferences.

· Planning and organizing daily work
schedule to call on existing or potential sales outlets and other trade
factors.

· Adjusting content of sales
presentations, price lists and product literature by studying the type of sales
outlet or trade factor.

· Preparing and performing sales
presentations and product demonstrations to a range of customers.

· Focusing sales efforts by studying
existing customers and scoping the potential volume of leads.

· Maintaining sales volume, product
mix, and selling price by keeping current with supply and demand, changing
trends, economic indicators, and competitors.

· Developing sales techniques and field
sales action plans.

· Keeping management informed by
submitting activity and results reports, such as daily call reports, weekly and
monthly work plans, and historical analysis on customers and designated territory
records.

· Monitoring competition by gathering
current marketplace information on pricing, products, new products, delivery
schedules, market trends, customer preferences and merchandising techniques.

· Recommending changes in products,
service and policy by evaluating results and competitive developments.

· Resolving customer complaints by
investigating problems, developing solutions, preparing reports, and making
recommendations to management.

· Gathering feedback from customers or
prospects and share with internal teams

· Collaborating with team members to
achieve better results

· Completing operational requirements
by scheduling and assigning project resources and following up on work results.

· Maintaining professional and
technical knowledge by attending educational workshops, reviewing professional
publications, establishing personal networks, and participating in professional
societies.

Duties

· Commitment to excellent customer
service.

· Build and maintain relationships with
customers.

· Negotiate or close deals and handle
complaints or objections.

· Reach out to potential customers to
inform them about products and services.

· Answering customer questions about payment
and credit terms, products and services, prices and availability.

· Meeting or exceeding sales goals.

· Helping determine pricing schedules
for quotes, promotions and negotiations.

· Negotiating all contracts with
prospective customers.

· Preparing and submitting sales
contracts for orders.

· Completing all administrative and
quantification work relating to a sale.

· Obtaining deposits and balance of
payment from customers.

· Maintaining customer information and
all negotiation records.

·       Generating leads.

· Performing research on competitor's
services.

· Presenting product features and
benefits against competing offers.

· Preparing weekly and monthly reports.

· Coordinating sales efforts with
marketing programs.

· Understanding and promoting company
programs.

· Seeking opportunities for learning
and training

Education,
Qualification and Experience Requirements:

· High school certificate

· A degree/diploma in Sales, Business, Marketing
or related field

· Minimum 5 years' sales experience

· Deep understanding of sales process
and dynamics

· Proven track record of positive sales
performance

Skills
& Knowledge

· Product knowledge (In-house training)

· Customer relationship and service orientated

· Excellent planning and organizational
skills

· Strategic thinker, strong attentiveness and listening skills

· Effective verbal and written communication
skills

· Superb interpersonal skills to deal
with people at all levels

· Innovative
and persuasive character

· Charismatic
and energetic personality with self confidence

· Strong presentation ability

· Self-motivated with a results-driven
approach

· Ability to multitask and operate under
pressure to meet tight deadlines

· Highly focused and target driven

· High level diligence with meticulous
attention to detail

· Excellent problem-solving, prospecting and negotiation skills

· Strong business acumen and ability to close
deals

· Good networking skills

· Ability to deal with diverse customer
channels

· Proficiency in English

· Computer literacy and competency in Microsoft Office (Excel, Word, Outlook)