Technical Consultant

3 days ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time R80 000 - R120 000 per year


Minimum requirements:

  • Applicable tertiary qualification in IT
  • Technical certifications for cloud technologies, AWS certified preferred
  • 1-3 years of experience in a similar technical application support or technical consulting role
  • 1-3 years of experience implementing and supporting web and mobile applications
  • 1-3 years of experience with cloud technologies such; preference given to AWS
  • Experience leading client facing meetings and technical engagements
  • Experience working within an ITSM / ITIL governed environment
  • Experience with teaching and learning technologies; preference given to Moodle LMS
    Experience with web and application servers: IIS, Apache & Tomcat
  • Experience with operating systems: Windows Server & Linux
  • Experience with databases: MySQL, PostgreSQL, SQL Server, Oracle

Responsibilities:

  • Designing, planning, and delivering high quality technical professional services to customers
  • Assisting clients with escalated technology and product queries
  • Accurate and timely processing of support cases using the Company's and/or partner support systems
  • Adhering to or exceeding SLAs for products and/or clients they support
  • Actively maintaining and improving own technology and product expertise
  • Process and resources
  • Actively maintaining and improving the Company's internal processes and resources

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