Junior Floor Supervisor

1 day ago

Cape Town, Western Cape, South Africa Sports Science Institute of South Africa (SSISA) Full time R120 000 - R240 000 per year

Job Title:

Junior Floor Supervisor

Location:

Western Cape, Cape Town, Newlands - SSISA & Old Mutual Gym

Employment Type:

12 Months - Fixed Term

Remuneration

Market-related

Working Hours

Shift Based, inclusive of weekends - 21 hours per week

Job purpose:

The Junior Floor Supervisor oversees day-to-day activities on the gym floor, ensuring a clean, safe, and welcoming environment for members. You will provide support to trainers, assist members with equipment, and handle basic customer inquiries. Additionally, assist maintaining equipment and ensure all safety protocols are followed, promoting a positive fitness experience for everyone.

Qualifications and Experience

Essential

  • Matric Certificate
  • 3 months' gym floor experience with practical knowledge on handling gym equipment and safety will be advantageous.

Preferred

  • Certificate in Sports Science Exercise/Management, or similar.

Key Performance Duties

  • Ensure the highest safety standards are maintained at the Gym.
  • Report any equipment that is out of order to the Manager on Duty or the Gym Manager. Where possible, assist in fixing the equipment.
  • Ensure that "Out of Order" signs are placed on broken equipment.
  • Ensure that clients participate in efficient and effective exercise.
  • Provide advice on basic training principles and refer clients to Exercise Consultants for specific details.
  • Check the technique of members training on the floor and assist where needed.
  • Assist members in understanding their exercise programs, as prescribed by the Exercise Consultant.
  • Ensure timeous assistance is given in the use of all equipment and approach clients who seem to be unsure of how to use equipment.
  • Ensure that strict safety rules are applied on the floor and in the pool area.
  • Be familiar with SSISA programmes and the Old Mutual programmes.
  • Ensure accurate information is cascaded about the company to members.
  • Administer "on the spot" health checks for blood pressure and heart rate monitoring and be able to give accurate feed-back to clients.
  • Ensure that the exercise floor is neat at all times, replacing weights and picking up lost property and litter.
  • Lead classes when required, ensuring lesson plans are followed to maintain the flow of the classes, which involves being adaptable, engaging participants effectively, and making sure that objectives are met.
  • Deliver excellent customer service to clients, addressing their needs and concerns professionally, and ensuring customer satisfaction.
  • Provide accurate knowledge of cardiovascular equipment and how to operate it, as well as training guidelines.
  • Efficiently organize time to meet deadlines and complete tasks without compromising quality. This involves balancing various duties, such as administrative work, class facilitation, and customer service, all within the given work schedule.
  • Provide accurate knowledge of all weight training equipment and how to operate it, as well as training guidelines.
  • Promote Personal Training to members.
  • Answer all queries completely, or refer the client to the relevant person.
  • Trained in CPR.

Closing Date

12 December 2025 at 12h00

How to apply:

Complete the online form on the SSISA website, Current Vacancies | SSISA, ensuring all questions are answered and your resume and cover/motivation letter is attached.

Incomplete applications will not be considered.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

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