Retail Supervisor

7 days ago

Cape Town, Western Cape, South Africa Spc Full time R17 500 - R27 500 per year
Do you have a passion for retail and a talent for leading teams on the floor?
We're looking for a confident and hands-on Retail Supervisor to support store leadership in driving sales, delivering top-tier customer service, and ensuring smooth daily operations.

Key Responsibilities:
  • Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
  • Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
  • Handle customer queries and escalate issues where needed.
  • Assist with team coaching, shift planning, and performance feedback.
  • Ensure store standards, health & safety, and company policies are maintained.
  • Monitor and report on sales performance and staff productivity.
Requirements:
  • Minimum 1–2 years' experience in a retail environment, with some supervisory or team-leading experience.
  • Strong communication and interpersonal skills.
  • High level of reliability, initiative, and attention to detail.
  • Ability to lead by example and work well under pressure.
  • Matric essential; a relevant retail or business qualification is an advantage.
  • Computer literacy and experience with POS systems.
Please e-mail Marlene your applications directly to [email protected]

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