Junior Supervisor

5 days ago

Cape Town, Western Cape, South Africa Wild Dreams Full time R180 000 - R250 000 per year
We're on the look for a vibrant, hands-on JUNIOR SUPERVISOR / FRONT OF HOUSE to join a popular health-focused café in the heart of Cape Town.

As Junior Supervisor, you'll play a key role in the smooth daily running of the café from ensuring excellent service and supporting the front-of-house team to maintaining a welcoming, upbeat atmosphere. You'll work closely with management, lead by example on the floor, and help deliver a consistently positive guest experience.

Candidate Responsibilities:
  • Oversee daily front-of-house operations, including opening and closing procedures
  • Supervise, motivate, and support the service team during busy shifts
  • Provide warm, efficient, and professional customer service at all times
  • Handle customer queries and resolve issues with a proactive, friendly approach
  • Manage cash-ups, till operations, and basic administration
  • Maintain cleanliness, presentation, and smooth service flow throughout the café
  • Assist with staff training, shift planning, and operational support
  • Ensure consistent product quality and adherence to brand standards
Candidate Requirements:
  • Previous experience in a supervisory or senior waitron role within a café or restaurant environment
  • Excellent communication and leadership skills
  • Strong customer service orientation with a positive, can-do attitude
  • Organised, reliable, and able to multitask under pressure
  • Passionate about healthy food, sustainability, and community
  • Willingness to work flexible hours, including weekends
This is a live-out role.

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