In-House Controller

5 days ago

Cape Town, Western Cape, South Africa Aramex Full time R150 000 - R250 000 per year

Job description:

Purpose of the Job

Handling delivery and pickup consignments in a safe, professional manner according to company service standards to achieve the highest level of customer satisfaction through coordinating with the dispatcher and the express / domestic operations Team Leader / Supervisor

Job Description

Key Responsibilities
Daily monitoring of all high profile accounts

Daily capturing of POD's and reconciliation of POD's

Resolving of queries

Compiling reports on a daily basis

Tracking reports to be sent to clients on a daily basis

Physical work involved (loading of boxes etc.)

Daily running of both the Operational and Admin responsibilities of the In-house site

Manage and assist with all queries related to your client's consignments, following up with the Aramex office, and also the appointed Accounts Manager

Ensuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbook

Daily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is delivered

Job Requirements - Experience and Education

Matric (Grade 12)

Must have a valid Code 08 Driverfs licence (Code 10 advantageous)

Must have at least 1 yearsf experience in the Logistics Industry

Local knowledge of areas and neighbourhood

Knowledge of e-mail etiquette (written communication)

Computer literacy is essential

Own reliable transport is required

Leadership Behaviors Skills Communication Skills Organization & Planning Teamwork Adaptability Customer Focus Time Management Attention To Details

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