Technical Sales Support Engineer

6 days ago

Cape Town, Western Cape, South Africa Hire Resolve Full time

An industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals.

Key Requirements:
  • Bachelor's Degree in Electrical or Mechanical Engineering is preferred
  • Knowledge and experience in the solar field is an asset
  • Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred
  • Minimum 2 years of technical experience in the solar industry
  • Excellent written and verbal communication skills required
  • Excellent English skills, Afrikaans is an asset.
  • Willingness to work in a fast-paced, customer-facing environment
  • Ability to organize, prioritize and effectively multi-task daily and meet deadlines
  • Assertive, confident and clear communicator – via e-mail, phone and face-to-face
  • Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset
  • Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset
  • Must have a valid state driver's license
Key Responsibilities:
  • Customer and end client lead generation and administration. Handling, maintenance and controlling
  • of all lead inquiries through the various communication channels.
  • Introduction and Consultation of new customers about IBC SOLAR, the company, its products and services.
  • Technical selling, consultation and support of customers and in respect of the company's PV products and systems in both – commercial and residential markets.
  • Preparing PV designs in the company's design software PV Manager for clients and end clients.
  • Introduction of the results and preparation of end client quotations for systems.
  • Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.
  • Preparation of quotations, follow-up, product consulting and order confirmation to clients
  • Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.
  • Support the Department Manager when implementing new products and services.
Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.
  • Salary: negotiable.
  • Our client is offering a highly competitive salary for this role based on experience.
  • Apply for this role today, visit the Hire Resolve website:  or email us at [email protected]
  • Alternatively, you are welcome to connect with Lauren Le Roux, Kyla van der Westhuizen, Kaylee Kemm, Cailin Hunt or Ashleigh Whitehead on LinkedIn.

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