Technical Support Engineer – Developer-Focused Customer Success
2 days ago
As a Technical Support Engineer, you'll work directly with clients to troubleshoot issues, optimize workflows, and enhance user experience using your skills in Python, SQL, and software development. This is a high-impact, customer-facing role for someone who loves both tech and people.
Role Overview:
Provide in-depth technical support and debugging for enterprise clients
Write scripts and custom solutions in Python to support integrations and automation
Use SQL to diagnose data issues and optimize backend processes
Collaborate with Engineering to relay customer feedback and identify product improvements
Ideal Background:
Experience in a technical support or solutions engineering role
Solid understanding of software systems and development workflows
Strong skills in SQL, Python, and client communication
Passion for improving tools, documentation, and internal processes
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Technical Sales Support Engineer
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Cape Town, Western Cape, South Africa Hire Resolve Full timeAn industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals.Key Requirements:Bachelor's Degree in Electrical or Mechanical Engineering is preferredKnowledge and experience in the solar field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is...
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Technical Support Engineer – Tier 2
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Cape Town, Western Cape, South Africa Jones & Co Finance Full timeScale Shore Consulting is looking for a Technical Support Engineer (Tier 2)You will be responsible for owning Incidents, Service Requests and Change Requests for our customers, from creation to resolution with regular communication, both internal and customer facing, in a professional and timely manner.The successful candidate will provide advanced technical...
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Customer Support Expert
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Cape Town, Western Cape, South Africa Meltwater Full timeCustomer Support ExpertWhat We're Looking For:Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring...
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Head of Customer Success
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Cape Town, Western Cape, South Africa Moment Full timeRole Overview:We are looking for an experienced leader to build and scale our customer support and operations function. You will be responsible for building empowered customer success teams, as well as driving operational excellence across multi-market environments with a focus on leveraging technology and automation, while ensuring the highest levels of...
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Customer Success Manager
2 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeCustomer Success Manager Lead Inbound Growth & Customer Excellence for a Top Legal Fintech Cape Town Hybrid (3 days in-office) | R R65 000 p/m | UK Hours (Mon-Fri, 6 am-3 pm or 9 am-6 pm) About Our Client Our client is a fast-growing, FCA-regulated non-bank lender supporting individuals through life's most challenging legal moments. Specialising in probate,...
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Customer Success Manager
19 hours ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeCustomer Success ManagerLead Inbound Growth & Customer Excellence for a Top Legal FintechCape Town Hybrid (3 days in-office) | R R65 000 p/m | UK Hours (Mon-Fri, 6 am-3 pm or 9 am-6 pm)About Our ClientOur client is a fast-growing, FCA-regulated non-bank lender supporting individuals through life's most challenging legal moments. Specialising in probate,...
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Cape Town, Western Cape, South Africa Network2 Full timeJoin a dynamic team as a Business Development Technical Support Specialist and play a key role in bridging technical expertise with strategic business growth. If you thrive in a fast-paced environment and love working across technical and commercial teams, this is your opportunity to make an impact. In this role, you'll support the Business Development team...
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Cape Town, Western Cape, South Africa Network2 Full time US$50 000 - US$100 000 per yearJoin a dynamic team as a Business Development Technical Support Specialist and play a key role in bridging technical expertise with strategic business growth. If you thrive in a fast-paced environment and love working across technical and commercial teams, this is your opportunity to make an impact. Job & Company Description:In this role, you'll support the...
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Technical Support Analyst
1 week ago
Cape Town, Western Cape, South Africa Astron Energy (Pty) Ltd. Full timeThe Technical Support Analyst focuses on logistics and infrastructure development, supporting the assessment and execution of supply chain investments and operational improvements. The role ensures technical feasibility, regulatory compliance, and performance evaluation of terminal and storage solutions.Evaluate and recommend logistics and infrastructure...
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Head of Customer Success
2 weeks ago
Cape Town, Western Cape, South Africa Pro Coffee Gear Full time R60 000 - R120 000 per yearJob Title: Head of Customer Success Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential...