Warehouse Supervisor

3 days ago


Germiston, Gauteng, South Africa Value Logistics Full time R60 000 - R120 000 per year

Purpose of the Job
The Warehouse Supervisor is responsible for managing and controlling the end-to-end picking function and inventory control within the warehouse. The role oversees a team of permanent and outsourced pickers, ensuring all processes are consistently followed, productivity targets are achieved, and customer orders are picked accurately and on time. This position plays a key role in maintaining discipline, driving efficiency, ensuring system-driven picking while maintaining safety, compliance and productivity standards paired with supporting the wider warehouse team to deliver a reliable and cost- effective service.

Key Responsibilities
Operations

  • Supervise, guide, and support both permanent and outsourced pickers
  • Maintain a controlled, disciplined, and efficient working environment
  • Perform daily check-ins with staff on progress, productivity, and challenges
  • Ensure all picking is done according to agreed processes and warehouse standards
  • Verify that pickers follow system-driven picking and select stock from correct bays
  • Conduct random accuracy checks (item vs quantity) to maintain high picking accuracy
  • Ensure picking output meets required productivity targets
  • Work closely with warehouse planners to align picking with dispatch timelines
  • Ensure picking is completed on time to avoid delays, additional transport costs, and customer service issues
  • Monitor equipment (pallet jacks, handheld scanners, etc.) to ensure proper working conditions
  • Ensure all administrative processes within the picking area are correctly followed
  • Report daily on productivity, progress, delays, challenges, and accuracy levels
  • Maintain accurate documentation of staff performance and any deviations from process

Warehouse Supervision

  • Lead, train and motivate picking staff
  • Enforce company policies, Health & Safety regulations and disciplinary procedures
  • Conduct regular team meetings as well as toolbox talks and provide feedback for continuous improvement

Reporting & Documention

  • Prepare daily/weekly reports on productivity, accuracy and inventory
  • Track KPIs such as order accuracy, picking timelines and stock discrepancies
  • Maintain documentation for compliance with internal and external audits

Health & Safety Compliance

  • Ensure adherence to occupational health and safety standards
  • Conduct risk assessments and implement corrective actions
  • Maintain a clean, organized and hazard free work environment

Housekeeping

  • Maintain a clean, organised and safe warehouse environment at all times
  • Ensure all aisles, picking area and storage zones are free obstructions and hazards
  • Implement and enforce daily housekeeping schedules for staff
  • Monitor compliance with hygiene and safety standards including proper disposal of waste and packaging materials
  • Conduct regular inspections to identify and address potential risks or cleanliness issues
  • Ensure tools, equipment and PPE are stored correctly and in good condition

Minimum Requirements

  • Grade 12 (Matric)
  • Diploma or Degree in logistics, Supply chain or related field (Preferred).
  • Picking experience within a warehouse environment
  • Some level of supervisory or team-leader experience

Skills Requirements

  • Strong supervisory and people-management skills
  • Knowledge of WMS, MS office and inventory control practices
  • Good literacy and numerical ability
  • Strong planning and organizational skills
  • System-driven and process-driven mindset

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