Retail Store Manager

1 week ago

Cape Town, Western Cape, South Africa Beauty on TApp Full time R180 000 - R250 000 per year

Job Summary:

We are looking for an experienced and dynamic Retail Store Manager to lead our retail store in Cape Town. The ideal candidate will have a passion for beauty, skincare, strong leadership skills, and a customer-centric approach. You will be responsible for driving sales, managing daily operations, leading a team, and ensuring exceptional customer service.

Key Responsibilities:

1. Sales & Customer Experience

  • Drive and maximise store sales, ensuring targets are met or exceeded.
  • Deliver an exceptional customer experience by providing expert advice on beauty products and trends.
  • Implement in-store promotions and marketing initiatives to boost sales and customer engagement.

2. Team Leadership & Development

  • Train and mentor a high-performing team of aestheticians, beauty advisors and sales assistants.
  • Motivate and inspire staff to achieve sales and service targets.
  • Conduct regular performance reviews and implement training programs.

3. Store Operations & Compliance

  • Oversee daily store operations, including stock control, merchandising, and store presentation.
  • Ensure compliance with company policies, procedures, and health & safety regulations.
  • Manage inventory levels, minimise shrinkage, and ensure accurate stock replenishment.
  • Handle cash management, banking, and financial reporting.

4. Visual Merchandising & Brand Representation

  • Ensure the store reflects the brand's image and maintains high visual merchandising standards.
  • Implement seasonal changes and promotional displays as per brand guidelines.
  • Stay updated on industry trends and competitor activities.

Key Requirements:

  • Experience: Minimum 5 years of retail management experience, preferably in the beauty or cosmetics industry.
  • Education: Matric (Grade 12) required; additional qualifications in Retail Management, Business, or related fields are an advantage.
  • Skills: Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Sales-driven with a passion for beauty and customer service.
  • Ability to analyse sales data and implement action plans.
  • Proficiency in Microsoft Office and retail POS systems.
  • Other:
  • Ability to work flexible hours, including weekends and public holidays.
  • A strong understanding of the South African beauty market and customer preferences.

If you are a results-driven retail professional with a love for beauty and a talent for leading a team, we'd love to hear from you

Job Type: Full-time

Experience:

  • Retail Store Managerial: 5 years (Preferred)

License/Certification:

  • Matric certificate (Preferred)

Location:

  • Cape Town, Western Cape (Preferred)

Work Location: In person

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