Floor Supervisor

1 week ago

Cape Town, Western Cape, South Africa TFG Full time R24 000 - R48 000 per year

Responsibilities:

  • The ability to support the store management team to provide outstanding leadership to the store team.
  • Ensures the team executes operational excellence through a customer centric mindset.
  • Generating high levels of motivation and commitment within the store.
  • Allocate time effectively; handle multiple tasks and completing priorities.
  • Provide input and manage merchandise and visual principles.
  • Drive performance through the store KPI's (e.g. turnover, rewards, new accounts, visuals. etc).

Qualification:

  • A Matric certificate.

Skills:

  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
  • High flexibility and ability to adapt to different customers and situations.
  • A high sense of urgency with demonstrated ability to work independently.
  • High flexibility and ability to adapt to different customers.
  • An outstanding leadership, interpersonal and communication skills.
  • Ability to work a flexible schedule to meet the needs of the business.
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
  • Strategic Sales Planning
  • Managing the Sales Process
  • Customer Value Management

Behaviours for success:

  • Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Effectively building formal and informal relationship networks inside and outside the organization.
  • Building strong customer relationships and delivering customer-centric solutions.
  • Making good and timely decisions that keep the organization moving forward.
  • Anticipating and adopting innovations in business-building digital and technology applications.
  • Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Making good and timely decisions that keep the organization moving forward.
  • Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Good verbal/ written communication skills and good organisational skills
  • Strong organizational and planning skills
  • The ability to multi-task in a fast-paced environment
  • The ability to work independently.
  • The ability to take initiative.
  • A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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