Sales Team Leader
14 hours ago
Job Description
Hello Future: Sales Team Leader
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and the game changers. As part of our talent team FNB Personal Segment Advisory and Suites, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
To manage the team to deliver support sales growth in the organisation whilst adhering to sales processes and procedures to ensure compliance and reduce risk
Are You Someone Who Can
- Drive significant growth and profitability in the context of cost management.
- Manage the growth of active customer Account Base to increase client base through leads, and customer-initiated work.
- Provide sales support efficiencies and services in order to ensure retention of clients
- Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
- Monitor and manage the resolution of complaints and ensure the resolution of escalated complaints that lead to improved service delivery.
- Develop and maintain working relationships with a variety of stakeholders that enable the achievement of service delivery.
- Ensure own and team compliance to set governance and compliance procedures and processes and continuously identify and escalate risks.
- Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
- Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed. Continuously assess team performance, provide timely and clear feedback on contracted outputs and provide training where appropriate.
- Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards
Qualifications And Experience
- Minimum Qualification: N
- Years of Experience: 4 to 5 yrs in Sales Management
You Will Have Access To
- Opportunities to network, collaborate and work across Segments and teams
- Challenging work environment
- Opportunities to innovate and add value to team, leadership and business effectiveness.
We Can Be a Match If You Are
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- You are open to ongoing personal mastery & development.
Are you interested to take the step? We look forward to engaging with you further. Apply now
PostFNB
*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.*
10/12/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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