Warehouse Manager
1 week ago
Job Title: Warehouse & Operations Manager
We're looking for a highly experienced, detail-driven Warehouse & Operations Manager to take full ownership of our warehouse, operations, and team performance. This role requires a mature leader with excellent communication skills, strong operational discipline, and a proven track record of running a high-performance warehouse.
Key Responsibilities
Warehouse & Operations Management
- Oversee, manage, and optimise all warehouse and operational workflows.
- Implement and maintain SOPs, processes, and efficiency systems across receiving, storage, picking, packing, and dispatch.
- Identify and resolve operational delays to improve accuracy, speed, and quality.
- Ensure smooth day-to-day operations with complete accountability.
Team Management & Communication
- Lead, train, and manage the warehouse team with clear expectations and structured accountability.
- Conduct ongoing performance monitoring, coaching, and skills development.
- Foster a disciplined, organised, and positive team culture.
- Communicate effectively with sales, admin, logistics, and management.
Product Quality Control
- Maintain strict standards for product handling, packing, and order accuracy.
- Ensure all orders are dispatched correctly, on time, and in perfect condition.
- Monitor product returns, damages, and implement corrective actions.
Stock Control
- Oversee stock integrity through weekly cycle counts, monthly stock takes, and ongoing reconciliation.
- Ensure accurate receiving, binning, and system recording of all items.
- Reduce stock loss through strong controls and accountability.
Risk Management & Compliance
- Identify, manage, and mitigate operational risks.
- Ensure warehouse safety, security, and compliance with all regulations.
- Manage incident reporting, corrective actions, and continuous improvement.
Requirements
- 5+ years of proven experience in warehouse management, operations management, or a similar leadership role — non-negotiable.
- Strong and verifiable references from previous employers.
- Exceptional leadership and team-management skills.
- Excellent communication skills (verbal and written).
- High attention to detail with a strong commitment to quality control.
- Solid understanding of stock management systems and dispatch processes.
- Strong organisational and problem-solving ability.
- Able to work under pressure and manage tight deadlines.
- Computer literate (Excel/Google Sheets required; warehouse systems advantageous).
Job Type: Full-time
Pay: R25 000,00 - R30 000,00 per month
Experience:
- Warehouse management system: 5 years (Required)
Work Location: In person
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