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Sales Agent
2 weeks ago
Join a dynamic fintech company in Johannesburg as a recovery Agent, helping to build strong client relationships, ensure satisfaction, and drive revenue. Use your expertise in customer support and retention to resolve inquiries, promote services, and enhance the client experience.
What We Offer:
- Competitive salary + commission on Net Deposits
- Provident Fund & Medical Insurance.
- On-site role in Johannesburg, SA
- Career growth in a collaborative, supportive environment
Your Role:
- Engage clients via phone, email, and chat with professionalism and care
- Educate clients on products and services, offering tailored solutions
- Identify opportunities to improve satisfaction and retention
- Collaborate with Sales, Marketing, and Support for seamless client experiences
- Maintain accurate CRM records and share insights to enhance service
- Stay updated on industry trends and competitor activity
What We're Looking For:
- 1+ year experience in conversion/recovery roles/ other sales roles
- Fluent in English or Portuguese (verbal & written)
- Strong interpersonal skills; able to build trust with diverse clients
- Proven track record meeting retention KPIs in fast-paced settings
- Self-motivated, proactive, and results-oriented
Note: We appreciate every application, but only shortlisted candidates will be contacted. Follow our company page for future openings.