Retail Operations Manager

3 days ago

Cape Town, Western Cape, South Africa Hire Resolve Full time R700 000 - R900 000 per year

Hire Resolve's client in the Retail Industry is urgently seeking the expertise of a Retail Operations Manager to join their team in the Western Cape. The Retail Operations Manager will be responsible for orientating store layouts; improving and maintaining operational policies and procedures; and implement techniques that drive productivity, profitability and customer service levels.


Responsibilities:

  • Advise and assist retailers with retail growth, profitability, and cash flow
  • Liaise with and assist retailers with store openings and re-launches
  • Analyzing and accurately interpreting store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve
  • Performing store audits through structured store visits and the provision of written reports
  • Financial management – compile budgets in line with business strategy and growth plans
  • Manage risk in potential bad debt
  • Ensuring that store standards are upheld according to the specifications and the respective hygiene and store standards audits
  • Engage with location-specific suppliers and service providers to facilitate growth and resolution
  • Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT and Operations
  • Identify service delivery obstacles and challenges and provide recommendations


Requirements:

  • The ability to develop an open, sincere, and trusting relationship with our retailers
  • Good business acumen and operational financial skills
  • Valid Driver's License, a necessity
  • Must be willing to travel extensively
  • Finance or Business-related tertiary qualification
  • Computer literacy (MS Office)
  • Retail management experience preferably at the management level
  • Knowledge of FMCG is essential
  • High energy levels with a high-stress tolerance
  • Sound leadership and people skills
  • Good interpersonal, analytical, and problem-solving skills
  • Good skills in the following: communication, negotiation, planning, organizing, effective decision-making, and influencing
  • Must be situated in the Western Cape


Benefits:

  • R700K/yr - R900K/yr, salary negotiable

Contact Hire Resolve for your next career-changing move.

  • Salary: negotiable.
  • Our client is offering a highly competitive salary for this role based on experience.
  • Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website:  or email us your CV:  [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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