Retail Manager

About us:

From our humble beginnings in 1964 as a traditional furniture store in Windhoek, Namibia, Weylandts has grown into South Africa's leading furniture and homeware retailer with 9 stores nationwide. Chris Weylandts inherited his father's eye for extraordinary furniture and an appreciation for good living in its broadest sense. Under his leadership, the brand evolved into one that is synonymous with bold, confident aesthetics and timeless taste. At the heart of Weylandts' vision is a unique fusion of clean, contemporary design with the soul of natural material.

This position will be based in Castle Gate, Pretoria. 

Role overview:

We are looking for a dynamic, customer-focused Retail Manager to oversee the daily operations of one of our showrooms. This role is responsible for driving sales, managing operational efficiency, maintaining brand integrity, and leading a high-performing team to deliver exceptional customer experiences.

Key Responsibilities:

 Financial Management

• Drive store performance to meet and exceed sales and gross profit targets
• Ensure compliance with discount management KPI
• Manage operating expenses in line with budgets
• Oversee effective stock control processes
• General store administration

Brand & Customer Experience

• Uphold exceptional Visual Merchandising standards and overall store presentation
• Ensure showroom cleanliness and order across all areas
• Deliver a premium, customer-centric shopping experience
• Implement and maintain in-store standards, including music, staff dress code, and customer engagement
• Execute consistent, high-quality business processes

People Management

• Lead, motivate and manage all store staff
• Conduct regular training and development
• Manage performance

Operational Excellence

• Ensure that processes detailed below are executed efficiently and as per company policy
  • Sales
  • Stock management
  • Point of sale
  • Visual Merchandising execution
  • Back of house operations
• Ensure compliance with company/ internal terms and conditions

What you bring:

• Grade 12/ Matric
• Relevant tertiary qualification (Diploma or degree)
• Minimum 5 years of work experience, with at least 3 years in senior management role
• Previous experience in a consumer-focused retail environment
• Strong track record of achieving and exceeding sales targets
• Excellent financial acumen - analyzing and interpreting sales figures, understanding financial indicators and budget management
• Proficient in working with different systems and technology, including POS and stock management systems
• Available to work retail hours, including weekends and public holidays
• Valid driver's license and own vehicle essential

Competencies and behaviours for success:

• High-energy, self-motivated leader with a passion for retail
• Strong communication and team leadership skills
• Ability to align teams with business objectives
• Committed to delivering a premium, consistent customer experience
• Collaborative mindset and works effectively with EXCO and senior management
• Focused on maintaining brand standards and driving operational excellence

 Why Join Weylandts?

Competitive Compensation: Highly competitive salaries aligned with market standards, performance-based incentives, and generous staff discounts.

Employee Benefits: Provident Fund which includes life assurance, income protection & funeral cover

Work-Life Balance: We're committed to employee wellbeing and work-life balance through reduced working hours and access to wellness support.

 Flexible Leave: Our updated leave policy offers up to 20 days for Retail and Head Office teams and up to 18 days for the Distribution Centre.

Growth Culture: We champion internal growth by promoting from within, nurturing a learning culture, and investing in high-potential talent.

People-First Culture: Driven by design, integrity, and shared passion