Dental Patient Booking Specialist | Remote | Warm Leads | Zero Cold Calls | Base + Commission

Role:
Appointment Setter/Sales Development Representative

Location:
(Remote – Capetown)

Salary:
R15,800 base/month + performance commission (realistic OTE R20,000–R25,000/month)

Core hours:
Monday to Friday, 9:00–18:00 (UK time)

Paid time off:
Paid annual leave, plus paid sick leave and South African public holidays.

Please note: We only review applications submitted via our Typeform. You must complete the short video at the end of the Typeform for your application to be considered.

Loomi is a small, founder led startup.
No corporate bureaucracy, no middle managers. You work directly with the founder and see your impact every week.

Our values are simple. Fairness. Learning. Fun.

We keep improving, treat people fairly and leave room to laugh and be human.

About Us

Loomi Dental helps private dental clinics attract and serve more of the right patients. We combine AI, thoughtful marketing and simple systems so clinics can grow without feeling salesy or pushy.

We are still early, so things move quickly and you will see the direct impact of your work. If you like clear communication, ownership and a small team that cares about doing good work, you will fit in here.

What You'll Do

Call warm leads every day — no cold calls, just real patient interest.

Run discovery calls to understand patient needs, goals, and concerns, then guide them towards the right treatment.

Share clear, honest information about treatment options and pricing, securing deposits to confirm bookings

Confirm bookings directly in clinic calendars

Deliver concise patient notes so clinic teams are fully prepared for each consultation

Must Have:

• 2+ years sales experience
• Telemarketing or outbound sales background
• Confident phone manner and target-driven mindset
• Fluent English and data-driven approach
• Tech-savvy with fast, reliable internet and quiet home setup
• Redundancy solutions for power outages and internet outages

Bonus & Technical

• UK company experience
• CRM experience (GoHighLevel preferred)
• Dental/clinical industry knowledge
• Understanding of dental treatments such as Implants, Invisalign, and Composite Bonding
• Ability to ask the right questions to determine if the lead is a good fit (training provided if needed)

Success in the Role

3 months → Confidently hitting appointment targets, mastering scripts & tools

6 months → Consistently exceeding goals, providing insights on lead quality

12 months → Recognised as a top performer, trusted with larger clinic accounts

18 months → Opportunity to train new team members and take on leadership responsibilities

Requirements & Attitude

Proactive & Results-Driven – you don't wait for things to happen, you make them happen.

Entrepreneurial Spirit – able to see the bigger picture and spot opportunities.

Confident speaking to customers all day on the phone and WhatsApp

Exceptionally Detail-Oriented – every note, every booking, every follow-up matters.

Self-Manager – you can prioritise your day and stay productive while working remotely.

Continuous Learner – always seeking ways to improve your skills, scripts, and results.

Adaptable & Positive – you thrive under pressure, bounce back quickly, and stay motivated.

Comfortable working closely with a small, growing team

What You'll Get

No corporate bureaucracy – fast decisions, direct access to the founder, clear feedback

100% remote role

Direct mentorship from a 2x founder – learn sales, software, and the inside track of building & scaling a company

Skill-building opportunities – from mastering CRM tools to refining sales conversations, you'll develop expertise that stays with you for life

Warm leads delivered daily (no cold calling)

Start-up environment – your impact is visible, your voice is heard, and there's room to progress quickly

Ongoing training and growth opportunities.

Leadership growth: Top performers can progress into a senior role and train new Patient Booking Specialists as the team grows.

Think you're a good fit?

Apply now via this Typeform →