Sales Lead Admin B2C

1 week ago

Johannesburg, Gauteng, South Africa US based Law Firm Full time R250 000 - R500 000 per year

About the Role:
We are seeking a highly organized and proactive Sales Lead Admin to support our sales operations and assist with B2C sales activities. This role is responsible for managing lead flow, maintaining documentation, booking appointments, and supporting sales reps and attorneys. You will also handle direct B2C sales calls as needed.

Key Responsibilities:

  • Lead Management & Qualification Review, organize, and qualify incoming leads based on set criteria.
  • Maintain accurate and up-to-date lead information in the CRM.
  • Assign leads to the appropriate sales reps or attorneys.
  • Appointment Scheduling Book consultation appointments for sales representatives and attorneys.
  • Coordinate schedules, send reminders, and ensure timely follow-ups.
  • Manage rescheduling and cancellations.
  • Sales Administration Prepare and maintain documentation, notes, and client files.
  • Assist with email communication, follow-ups, and data entry.
  • Ensure all interactions and updates are properly logged.
  • B2C Sales Support Make outbound calls to prospects to explain services and convert leads. Handle inbound inquiries and guide clients through the process.
  • Help drive sales targets by closing B2C conversions when needed.

Requirements
:

  • Experience in sales support, lead admin, customer service, or similar role.
  • Excellent communication skills (verbal & written).
  • Strong organizational and documentation abilities. Able to work independently and handle multiple tasks. Familiarity with CRM systems (training provided). Strong attention to detail and a positive attitude. What We Offer Competitive salary + performance incentives. Full training provided. Growth opportunities within the company. Supportive team environment. Remote work flexibility.

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