Call Centre Agent

3 days ago


Johannesburg, Gauteng, South Africa Skills Excel Training Full time R25 000 - R50 000 per year

We are looking for a Call Center Representative to join our team As a Call Center Representative, you will be the main liaison between our company and current and potential customers. No experience will be required

Duties will include

  • Manage inbound and outbound customer calls in a timely manner
  • Identify customers' needs and wants, give your best to clarify information
  • Research every issue and provide solutions to them
  • Recognize opportunities to upsell our products and services
  • Follow our company's communication "scripts"
  • Keep records of all conversations in our call center database in a comprehensible way

requirements

  • Strong phone and verbal communication skills
  • Good listener
  • Adaptable to different personality types

WhatsApp to apply

Job Type: Permanent

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High School (matric) (Preferred)

Work Location: In person


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