Call Centre Agent

6 days ago

Johannesburg, Gauteng, South Africa Impact HR Full time R192 000 - R504 000 per year
Are you passionate about Sales?

Join our dynamic sales team

We are seeking dynamic, motivated, and results-driven Outbound Sales Agents to join our team in promoting and selling energy contracts to residential and business customers. This role is ideal for individuals with strong sales skills, excellent communication abilities, and a customer-focused attitude. As an Outbound Sales Agent, you will play a key role in reaching out to prospective customers, understanding their energy needs, and offering tailored energy solutions to meet those needs.

Responsibilities:
  • Make outbound calls to potential customers using warm leads, cold calls, and referrals to sell energy contracts.
  • Identify and assess customer needs and offer the most suitable energy solutions while explaining contract benefits and cost savings.
  • Maintain a comprehensive understanding of energy plans, including tariffs, discounts, terms, and regulatory requirements.
  • Provide exceptional customer service.
  • Qualify leads and secure appointments with interested clients
  • Meet and exceed monthly appointment targets
  • Adhere to all regulatory guidelines and company policies related to energy sales, including providing accurate and transparent information to customers.
Requirements:
  • Excellent communication and negotiation skills/Excellent accent/ Fluent English
  • Call Centre/ Sales Experience
  • Strong understanding of the UK market and business environment
  • UK Sales experience will serve as an advantage
  • Ability to work in a fast-paced, target-driven environment
  • Proficient in using CRM software and basic computer applications
  • Matric. Bachelor's degree in a related field will serve as an advantage
Benefits
  • Competitive Basic Salary with an Uncapped Commission Structure
  • Incentive Programs for top performers
  • Training and Development: Comprehensive training on energy products and sales techniques
  • Career Advancement Opportunities within the sales team and other departments
  • Work-Life Balance: Flexible shifts available depending on operational requirements
Working Hours

10 a.m. - 9 p.m.

Salary:

Basic- R7000 p.m

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