Spanish speaking Call Centre Agent

3 days ago

Johannesburg, Gauteng, South Africa KPMG South Africa Full time R6 240 - R62 400 per year

Introduction to KPMG
Recognized as a great place to work and build a successful career, KPMG provides Audit, Tax, and Advisory services to organizations across today's leading industries. Our growth is driven by delivering impactful results for clients, supported by a culture that nurtures individual development, promotes inclusivity, rewards innovation, and contributes to communities.

If you're passionate about your future, join our team. Our diverse teams of subject matter experts help clients make informed decisions that confidently drive value and deliver exceptional results. With deep sector expertise and global experience, we provide comprehensive solutions in deal-making, tax, regulatory, and advisory services.

Our Values are the foundation of everything we do and every action that we take. We are a people business. Our people define what we can achieve, and our refreshed Values offer a strong foundation that is fit for the future. These Values define the expectations we have of each other, and most importantly, ourselves. Ultimately, they are core to who we are as a firm, what it means to work at KPMG, and help us achieve our Purpose.

Together we continue our journey to be the most trusted and trustworthy professional services firm, staying committed to our purpose and values as we navigate the future in a rapidly evolving world.

We are currently looking for Spanish speaking Call Centre Agents within our Faircall Business Unit in Johannesburg

Job description
– Responsibilities include answering FairCall calls in Spanish, extracting details from the caller for the client's internal investigation and drafting a report in English (as well as Spanish) within 24-hours.

Individuals will not be involved in the internal investigation but may request/receive follow up information from the caller to provide to the client. KPMG South Africa will provide training in best practices in extracting relevant information and necessary details from the caller (as well as training to utilize the reporting software).

The successful candidate/agent will be issued with a laptop (softphone will be installed) and a headset

Contract length
– 12-months with the possibility of renewal thereafter

Rate
– R55-R100 per hour (incentive based)

Working permits
– The agent will need to be in possession of a valid working permit

Qualification Required
- Matric or equivalent

Come thrive with us at KPMG, where the best of the best converges to showcase subject matter expertise, world class innovators, and superior client service

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