Sectional Title/HOA Portfolio Administrator

We are recruiting for a Sectional Title/HOA Portfolio Administrator. All details are included below.

WHO WE ARE:

A property management company specialising in the day-to-day administration of Sectional Title and Shareblock schemes, Home Owners Associations, Retirement Villages and Hotels. Our mission is to manage our customers' assets and investments at a high, professional level, through a trustworthy relationship with trustees, directors and members.

We pride ourselves in having a client-focused approach. Part of our beliefs and culture is mutual respect, trust, integrity and teamwork. Training is important to us, therefore, we provide in-house training in various aspects.

We are experiencing exponential growth and, as a result, require an expansion of our team.

THE IDEAL CANDIDATE:

You are passionate about administration and a versatile individual who can easily adapt in an ever-changing environment. Problem-solving is something you enjoy doing on a daily basis. As a logical thinker you thrive on challenges which motivate you to excel in various scenarios. You are a personable individual and enjoy building strong relationships.

Planning and organization is a strong suit and this is complemented by your exceptional attention to detail. The driving force behind your efforts is a can-do attitude as you continuously strive for excellence. You work well in a team but have no problem working independently and taking initiative when the need arises.

QUALIFICATIONS:

• Certificate or Diploma in Office Administration / Administrative Management advantageous

• Paddocks Sectional Title / Home Owner's Course advantageous

KEY RESPONSIBILITIES:

1. Property Administration

Efficiently assisting the portfolio manager with administrative tasks, ensuring timeous delivery and completion of written pieces and preparing documents. Administering all bulk communication. Assist in answering telephonic and email queries.

2. Meeting Management

Scheduling meetings in accordance with rules and regulations and ensuring that meeting preparations are completed timeously. Attending meetings, completing minutes of meeting and distribution thereof. Administering and completing all post-meeting action items.

3. Client Relations

Build and maintain strong relationships with property owners, trustees, and tenants, providing exceptional customer service and effective communication.

4. Statutory Compliance

Stay up-to-date with all sectional title and HOA laws and regulations including other statutory requirements from various other stakeholders. Always ensuring all community schemes in the portfolio are in compliance.

5. Archive and Records Management

Maintaining and updating all administration records and preparing archives as and when required.

6. Overall Assistance

Effectively offer assistance to the portfolio manager throughout all processes and tasks within the designated portfolio. Stand in for the portfolio manager as and when required.

EXPERIENCE AND SKILLS:

• Minimum 3 years related experience

• Drafting and sending of notices, letters and surveys

• Responsible for handling correspondence and managing records

• Prepare all documents and presentations for meetings

• Attending meetings (including meetings held after hours) and recording minutes accurately and timeously

• Completing forms and documents

• Computer literacy in MS Office and Google Workspace

• Excellent interpersonal skills

• Excellent listening skills

• Excellent verbal and written communication skills (fully bilingual)

• Excellent organisational and administration skills

• Excellent at prioritising tasks

• Must have great attention to detail

• Must be self-motivated

• Must have the ability to work independently and as part of a team

• Exceptional problem-solving and decision-making abilities

• Excellent telephone etiquette in both English and Afrikaans

• Customer service orientated

• Ability to deal with high volumes of work and to work well under pressure in order to meet deadlines

• High level of commitment to the company and compliance with standards

PLEASE NOTE:

• Salary is dependent on experience.

• Position start date 1 February 2026.

• Must have own reliable transport and valid driver's license.

If all of the above sounds like you and you are seeking an opportunity, we encourage you to apply for this position Please submit your resume/CV and a cover letter highlighting your relevant experience via Indeed, or alternatively, email it to

We look forward to reviewing your application and potentially welcoming you to our team.

Job Type: Full-time

Work Location: In person