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Internal Sales Trader

2 weeks ago

Soweto, Gauteng, South Africa ddc4cbdb-58e7-4af6-9576-f313f6847102 Full time R250 000 - R400 000 per year

Job Title:
2x Internal Sales - Trader

Location:
Vereeniging, Gauteng

Direct Reports to:
Internal Sales Manager &
Second Report Structure
: General Manager

Closing Date for Job application – 28
Th
of November 2025 @ 12:00

Job Overview:

We are seeking a dynamic and professional
Internal Sales Trader
to provide efficient and accurate sales support in a fast-paced environment. This role is crucial in maintaining sales performance, ensuring service excellence and supporting customers in the fastener, engineering and manufacturing sectors.

Key Responsibilities:

Customer Service & Sales Support

  • Respond promptly and professionally to high volumes of customer calls and emails.
  • Provide accurate quotations, lead times and technical product information across our range of fasteners (bolts, nuts, washers, anchors, specials, stainless steel, etc.).
  • Assist customers with selecting suitable products based on application, grade, material, coating and standards.
  • Follow-up on quotations to convert them into sales orders.
  • Build and maintain strong customer relationships through reliable service.

Order Processing & Coordination

  • Capture customer orders accurately and efficiently.
  • Confirm pricing, stock availability and urgent delivery requirements.
  • Coordinate with Warehouse and Procurement teams for urgent picking, packing and dispatch.
  • Prioritize time-sensitive orders and communicate timelines clearly to customers.
  • Provide updates on order progress, delays, shortages or backorders.

Administrative Duties

  • Maintain updated price lists and customer records.
  • Prepare weekly backorder summaries and follow-up schedules.
  • Assist with stock takes, cycle counts and ERP updates.
  • Collaborate with External Sales Reps and General Manager to achieve sales targets.

Product Knowledge & Technical Understanding

  • Develop strong knowledge of fasteners, grades, coatings and specifications (e.g., 8.8 / 10.9 / B7 / SS304 / SS316, galvanised, ISO/DIN/ASTM standards).
  • Recommend alternative solutions when stock is unavailable.
  • Understand product applications in Engineering, Manufacturing, Mining and Construction sectors.

Required Skills & Competencies

  • Excellent customer service and communication skills.
  • Ability to work under pressure with fast turnaround expectations.
  • High accuracy and attention to detail.
  • Ability to multitask and prioritize urgent orders.
  • Computer literacy (ERP systems – Syspro & Q-Docs, MS Office & Outlook 365).
  • Strong problem-solving and decision-making ability.
  • Excellent organizational and time-management skills.

Qualifications & Experience

  • Matric (Grade 12) required.
  • Minimum 2–3 years Internal Sales experience in Fasteners, Engineering, or Industrial Supply.
  • Experience with technical quotations, ERP systems, and high-volume order processing.
  • Applicants with 8+ years of work experience will be preferred.

Personal Attributes

  • Professional, calm and composed under pressure.
  • Strong phone etiquette and reliability.
  • Positive, energetic and customer-focused.
  • Team player with excellent interpersonal skills.
  • Proactive, solution-driven and target-oriented.

Working Hours:

  • Monday – Thursday: 07:30 – 17:00
  • Friday: 07:30 – 14:00

Remuneration:

  • Basic salary + commission (details discussed during the interview).

How to Apply:

Interested candidates should submit their CV to

with the subject line
Internal Sales Application.