Internal Sales

2 days ago

Soweto, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year


Job purpose: 

The position of Internal Sales consists of selling the Company range of enterprise mobile solutions consisting of software, hardware, professional services, and integration services.

Minimum requirements: 

  • Matric. Grade 12
  • A minimum 2 years Sales experience with Enterprise Customers in an IT environment.
  • Ability to plan and prioritize sales and sales opportunities.
  • Ability to deal with corporate accounts
  • High levels of accuracy and standards of quality in work and dealings with customers in a professional customer service-oriented manner
  • Ability to consider relative costs and benefits of potential actions to choose the most appropriate one;
  • Computer Literacy

The successful incumbent, will report to the National Sales Executive and the responsibilities of the position include:

  • Sales Support for all External Account Manager including National Sales Executive
  • Analyse client purchase history and trends
  • Calling existing base for repeat orders
  • Process sales quotation son behalf of customers and External Account Managers
  • Maintaining client relationship
  • Handle customer telephone/email queries
  • Receive hard copy of Sales order from Account Manager or client
  • Acknowledge customer order by sending an order acknowledgement
  • Prepack sales pack
  • Process sales order in Syspro
  • Hand sales pack to Procurement to place order with vendors
  • Liaise with Logistics on order status and delivery
  • Liaise with Logistics on ETA and when goods will be ready for invoicing
  • Follow up with customer order
  • Manage internally all customer back orders
  • Manage Software activation
  • Filing of all Sales related documents
  • Provide customer service and retain customer relationship
  • Liaise with business unit to resolve customer queries

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