Operations, Senior Director

1 week ago

Cape Town, Western Cape, South Africa EF Full time

We are seeking a dynamic and service-oriented leader to oversee the ongoing management
of EF Teach Online's owned online teaching centres in South Africa. This pivotal role involves strategic
decision-making in collaboration with our central team, building and leading high-performing
operational teams, and ensuring the smooth delivery of our real-time teaching services.
The ideal candidate will bring a strong entrepreneurial spirit, a passion for quality, and a

proven track record in managing service organizations. They will be responsible for a wide

range of operational tasks, from strategic planning and government reporting to day-to-day

logistics and team support. A deep respect for educators and a commitment to service

excellence are essential.

This Role Requires

  • Operational Leadership: Managing daily centre operations with a process-driven

mindset.

  • Team Building: Recruiting, training, and developing local teams to support

professional growth.

  • Cross-Time Zone Collaboration: Engaging with global colleagues in weekly

meetings.

  • Business Development: Identifying and driving new opportunities to improve quality

of the environment, and services provided.

  • Cultural Sensitivity & Professional Presence: Navigating diverse teams and

stakeholders with maturity and respect.

Candidates must be highly organized, analytically strong, and comfortable juggling a wide

range of responsibilities. A visible appreciation for teachers and a collaborative approach are

key to success in this role.

This role will be in-office and based in Cape Town CBD, South Africa

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