IT Infrastructure Technician

5 days ago

Sandton, South Africa Enterprise Outsourcing Full time

Enterprise Outsourcing is looking for an IT Infrastructure Technician who is passionate about resolving IT problems as well as creating an enhanced customer experience for our clients.

Job purpose and key deliverables:

- Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.
- Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
- Identification of failures and short-comings in the current processes and escalate with recommendations.
- Addressing the issues logged by the clients in a professional and timely fashion.
- Be responsible for receiving, validating and logging service requests.
- Tracking and updating logged requests.
- Service Desk / Server / Desktop Support
- Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
- Ability to research and solve problems/challenges on a day to day basis
- Must be able to adapt to change (Infrastructure and Environment)
- Need to travel to clients site
Skills requirements:

- Software Installation and configuration of desktop and laptops.
- Knowledge of Microsoft Infrastructure technology: Active Directory, Exchange, System Centre, MS Server, MS Desktop operating system, MS Clustering technology, VEEAM, VMware, Linux and RedHat Linux.
- Knowledge of Networking and routing
- Knowledge relating to Firewalling - Firewalls, services / protocols, IPS/IDS
- Expertise in MS Windows editions and MS Office editions
- Basic knowledge and understanding of Active Directory.
- Working knowledge of mail setup on mobile phone platforms (Android, IOS and other)
- Assist in technical upgrading and maintaining of entire desktop systems.
- Knowledge in the area of VPN - concepts such as IPsec, GRE tunneling. Configure VPN access for remote clients.
- Antivirus
- End Point solutions - encryption, etc
- Internet Access, controls, proxies.
- Identify and repair hardware and network connectivity issues.
- Recommend and implement upgrades on systems to ensure compliance and Security
- Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Participate in department projects and perform problem diagnosis of network and desktop environment under IT Management direction.
- Maintain passwords, data integrity and file system security for computing environment
Essential requirements:

- Grade 12/ Matric
- A+ and N+ Certification
- MCITP or MSCE (Beneficial)
- Higher Certificate in IT / Higher Certificate in Information Systems
- University Degree will be valued
- Higher National Diploma in Technology

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have reliable means of transport?

**Education**:

- Certificate (preferred)

  • Hotel IT Technician

    1 week ago

    Sandton, South Africa Bright Horse IT Automation Full time

    **Position Title: Hotel IT Technician [Sandton]** **Job Summary**: We are seeking a Hotel IT Technician to join our team! In this role, you’ll be responsible for providing 1st and 2nd level IT support to both Hotel employees and guests. As the point person for all service calls, you’ll take ownership of IT issues and ensure prompt and effective...

  • IT Technician

    1 week ago

    Sandton, South Africa Bright Horse IT Automation Full time

    **IT Technician needed in Sandton.** Position includes some shift work in the hotel environment with alternating weekends off. This is an on-site position to offer support to our client. Sandton and must have their own, reliable transport and must have a driver's license. - Server and desktop (hardware and software) installation, configuration, and...

  • Junior IT Support Technician

    2 weeks ago

    Sandton, South Africa One Spark Full time

    Purpose of the Role:The Junior IT Support Technician exists to ensure that Dis-Chem Life’s employees can work effectively by providing reliable Tier 1 (T1) technical support and maintaining operational IT stability. This role supports the Head of IT and the wider IT team in delivering seamless, secure, and efficient technology services across all national...

  • Junior IT Support Technician

    1 week ago

    Sandton, South Africa One Spark Full time

    Purpose of the Role: The Junior IT Support Technician exists to ensure that Dis-Chem Life’s employees can work effectively by providing reliable Tier 1 (T1) technical support and maintaining operational IT stability. This role supports the Head of IT and the wider IT team in delivering seamless, secure, and efficient technology services across all national...

  • Junior IT Support Technician

    1 week ago

    Sandton, Gauteng, South Africa fb9add69-d512-4464-afd5-19b6addf2b28 Full time R250 000 - R400 000 per year

    Purpose of the Role:The Junior IT Support Technician exists to ensure that Dis-Chem Life's employees can work effectively by providing reliable Tier 1 (T1) technical support and maintaining operational IT stability. This role supports the Head of IT and the wider IT team in delivering seamless, secure, and efficient technology services across all national...

  • L2) IT Technician

    1 week ago

    Sandton, South Africa Blejmarc IT Solutions Full time

    **Duties**: - Answering the phone, resolving calls, both for end users and our clients back office (MS Cloud, Servers on Prem - Switching/Firewalls - Windows servers - Active directory users and computers - Microsoft 365 administration - Basic PC troubleshooting skills Working hours: 5PM - 2AM **Job Type**: Temp to perm Contract length: 6 months Pay:...

  • Civil Draughtsman

    1 week ago

    Sandton, South Africa BRS Full time

    The draftsperson will provide drafting services to engineers, scientists, and technicians by generating plans, layout drawings, sketches, 3D models and detailed construction drawings. - Produce tender and construction drawings for culverts, canals, pipes, pollution control dams, mine residue facilities. - Generate infrastructure layouts and general...

  • IT Technician

    1 week ago

    Sandton, South Africa Deloitte Full time R40 000 - R80 000 per year

    Company Description At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to...

  • Data Centre Technician

    1 week ago

    Sandton, South Africa Jalusi Tech Full time

    The Successful Data Centre Technician specializing in fire and suppression systems will be responsible for the installation, maintenance, testing, and repair of fire detection, alarm, and suppression systems in a data centre environment. The role involves ensuring all systems comply with industry standards and regulations to protect critical infrastructure...

  • Senior Desktop Support Engineer

    1 week ago

    Sandton, Gauteng, South Africa Disruptive IT Full time R264 000 - R312 000 per year

    This is a 6 month contract role for a Senior Desktop Engineer based on-site in Isando. The Senior Desktop Engineer will be responsible for providing technical support for desktop computers, troubleshooting hardware and software issues, and ensuring proper installation of operating systems and software. The role entails day-to-day management of technical...