Receptionist/pa

2 weeks ago

Cape Town, South Africa Lead Capital Group Full time

**ROLE PURPOSE**

As the Receptionist/PA, you will play a key role in supporting our leadership team by managing clerical tasks, coordinating calendars, organizing meetings, and providing essential administrative assistance to staff as needed. In addition to these responsibilities, your duties will include answering phone calls, welcoming visitors, and serving as a personal assistant to the business owners.

**KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE**
- Reporting to senior management and performing secretarial and administrative duties
- Screening and directing telephone calls and distribution of incoming mail and parcels
- Welcoming visitors and directing them to the relevant office/personnel
- Offer clerical support to the office and senior personnel, including but not limited to:

- preparing documents
- preparing presentations
- Copying, scanning and printing documents and taking meeting notes when required
- Managing calendars and scheduling of meetings and appointments as required
- Sourcing and procuring office supplies
- Handling and managing of service providers and suppliers
- Reporting / Co-ordinating Facilities or office and building maintenance projects as per management mandates
- Receive office supply invoices and prepare payment reconciliations
- Arrange and manage staff transport and liaise with the transport providers daily
- Oversee the maintenance of office equipment and facilities
- Personal assistant to the owner of the business with duties that include but not limited to:

- Provide calendar management
- Act as a liaison and provide clerical support by completing a broad variety of administrative tasks for the owner
- Work closely with the owner to keep him well informed of upcoming commitments and following up appropriately
- Performing other relevant duties when needed

**KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED**
- 2 or more years experience in a similar environment (BPO/Call Center environment preferred)
- Experience in logistics or handling staff transport
- Experience in facilities advantageous
- Computer literate (Microsoft Office / G-Suite / Teams / Skype)
- Maintain confidentiality
- Multi-tasking and time management skills, with the ability to prioritize tasks
- Excellent written and verbal communication skills
- Exceptional interpersonal skills

**Behavioral Traits Required**:

- Problem-solving ability
- Extremely motivated and Self-driven personality
- Confident and charismatic approach to people
- Ability to work in a competitive and stressful environment
- Proactive team player
- Effective emotional intelligence
- Effective communicator by clear and concise communication at all levels with the ability to handle objections
- Strong planning and organizational skills
- Excellent people and interpersonal skills

**EDUCATION**:

- Matric/Grade 12 Certificate, Office administration or similar advantageous

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