Store Manager

1 week ago


Sea Point, South Africa Montreal Coffee & Bagels Full time

Montreal is looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.

Cafe Manager responsibilities include scheduling shifts for staff, monitoring daily expenses and revenues and ordering supplies such as needed. You should be available to work during opening hours, including weekends and holidays.

**Responsibilities**:

- Manage day-to-day operations of the cafe
- Hire and onboard new wait staff
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
- Stocktake, schedules and so forth.

Requirements and skills
- Work experience as a Cafe Manager
- Computer literate
- Availability to work within opening hours (including weekends and holidays)
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude
- High school diploma

**Job Types**: Full-time, Permanent

Pay: R11 000,00 - R15 000,00 per month

**Experience**:

- Retail: 1 year (preferred)


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