Operations Coordinator

Yebo Fresh is an award-winning online grocery platform focusing on South Africa’s mass market. Our unique business model and partnerships with manufacturers allow us to deliver an unbeatable offer at an extremely competitive price point.

We serve families, NGO’s, Schools, ECDs, and township food businesses such as Spazas and fast food restaurants.

**For the customer**, using Yebo Fresh means avoiding the hassle, cost and risk of overcrowded and/or expensive transport, long queues, and carrying heavy bulk goods.

**For FMCGs,** working with Yebo Fresh means direct access into the mass market and a great partnership for direct deliveries, customer insights, product testing, POS marketing etc.

**Now Hiring: Operations Coordinator**

Ensuring daily operations at Yebo fresh as well as other projects are performed to the correct Safety standards and operational procedures at all times.

**Key Role Responsibilities and Duties**

**Safety**:

- Ensure that all prescribed Safety and Operational Procedures are adhered to at all times.
- Ensure all safety rules are enforced and adhered to at all times.
- Ensure that daily toolbox talks are administered as per Yebo-Fresh standards requirement at all times.
- Manage the security of all warehouse
- Ensure all staff are wearing the required PPE for the area they are working in at all times.
- Ensure that staff takes care of their issued PPE in order to get maximum lifespan from the PPE at all times.
- Ensure that the daily target for raising and closing of tags are met.
- Ensure Housekeeping and Forklifts audits are to be done every day as per the Yebo-Fresh procedure.
- Ensure that all accidents and Incidents are reported to Yebo-Fresh management immediately.
- Ensure that a full investigative report is completed and reported within an hour of the incident happening.
- Ensure investigation findings are reported to HOO and properly explained with corrective action taken and mitigating processes put in place.
- Monitor that the SHE Rep inspections are done accurately on a monthly basis.
- Monitor that the First aiders complete their monthly first-aid box inspections.
- Monitor stacking inspections are executed daily

**Stock Control**:

- Ensure that all stock management and stock controls are in place as per the Yebo
- Fresh operating standards and procedures. All controls are adhered to 100% daily.
- Ensure that all warehouse shortages and damages are minimized with a drive to have zero losses and damages.
- Ensure warehouse damages and breakages are investigated immediately, and incident reports completed correctly and concluded before the shift ends.
- Oversee that all losses are declared immediately, and a full investigation is done in order to mitigate the loss at all times.
- Ensure that corrective action is taken for all damages and losses.
- Ensure all damages are written off and mitigating processes put in place to prevent reoccurrence.
- Oversee that all stock received from Suppliers are booked in and checked against delivery note / Invoice and Yebo-Fresh P/O.
- Spot checks in the warehouse are done throughout the shift to be completed regularly.
- Monitor all materials / stock are physically checked and signed as 100% correct before accepting delivery to the Yebo-Fresh system.
- Oversee that the “Block Stock” account in UL to the physical stock in the warehouse is balanced by doing weekly audits on all blocked stock items.
- The “Blocked stock” is clearly marked and isolated in the warehouse.
- Communication to HOO / HOP on Out-of-stock on file.
- Oversee picking errors are investigated and the pickers must be monitored.
- Oversee stock rotation procedures are followed, First in, first out (FIFO / First Expire First Out FEFO)
- Oversee and monitor that receiving procedure is followed at all times
- Approves Block and unblock stock on request
- Report all warehouse breakages or damages to the HOO
- Oversee and monitor that Cardex system is updated daily (ensuring all bin locations are up to date for every transaction).
- Do spot checks on all transactions in the entry books
- Weekly audit or spot check Cash-up documents
- All physical stock in the warehouse must match with UL
- Post daily cycle count before 13:00pm and mitigating all variances
- Oversee that Blocked stock is counted every Friday and ensure stock count is captured in UL. Stock posting to be done before 13:00pm
- Assist in investigating and correcting stock variances and give feedback on all SKU’s with variances.

**Process Control**:

- All stock is stacked orderly in the designated areas.
- No stock is to overlap the bin demarcations at the back or front of the bin as per the correct Yebo-Fresh procedure standards.
- All Batch numbers on stock are checked and labeled correctly.
- Stock rotation procedures are followed in the warehouse at all times.
- Ensure Cycle counts are done accurately daily.
- Ensure Monthly stock takes are done.
- Ensure that all other projects and process