German Speaking Customer Support Specialist

1 day ago

Cape Town, South Africa HR Support Full time

**Duties & Responsibilities**
- Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members.
- Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence.
- Ensure all required systems are kept updated with details of the customer’s correspondence, such as the input of new customer information.
- Be fluent in German and must be comfortable communicating telephonically and in writing,
- Have experience in providing customer support in technical environment,
- Have a minimum of 1-2-year experience in Customer Support,
- Be quick and efficient,
- Experience in dealing with written correspondence,
- Attention to detail and ability to excel under pressure while working with frequent tight deadlines,
- Accurate Data interpretation,
- Proficient in Microsoft Suit (Excel, Word),
- Excellent English and German literary skills.

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Certificate (preferred)

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