Experienced Property Manager

4 days ago

Cape Town, South Africa VA Central Ltd Full time

Are you a South African looking to take your career in Property Management to the next level in a first-world market? Are you Passionate, Energetic and Proactive?

Our client - who has reputation for excellent service and a well-managed portfolio of properties in the Residential Lettings and Property Management sector - is looking to take on a Virtual Assistant in their Property Management team.

**Core duties include but are not limited to**:

- Building one-to-one relationships with managed clients from the point of instruction.
- Liaising with landlords, tenants and contractors.
- Assisting with regular property maintenance.
- Helping to coordinate and monitor property repairs.
- Preparing and evaluating quotations to present to clients.
- Ensuring property files are maintained and compliance is booked and arranged.
- Assisting with compliance audits.
- Helping to resolving any general tenancy issues.
- Responding to telephonic and written queries from landlords and tenants.
- Reporting on each issue for clarity and to ensure successful resolution.
- Assisting with the move-in process to ensure correct documentation is provided to both landlord and tenant.
- Assisting with the termination process to ensure correct documentation is provided to both landlord and tenant.
- Arranging 6-monthly inspections, then reporting to the client and following up with necessary remedial work.
- Always maintaining customer confidentiality.

**Essential experience and skills required**:

- Previous experience in Property Management (with Estate Agency experience or similar)
- Minimum 3 years’ experience managing 100 plus properties
- Outstanding customer service skills and a proactive service mindset
- Excellent telephone manner
- Well-presented and well-spoken
- **Driven, ambitious and self-motivated**

**Hardware Requirements**:

- Own computer or laptop.
- ADSL/ FIBRE internet line.
- Headphones for use with our VOIP phone system.
- Anti-virus installed.
- UPS/Back-up Battery for load shedding - NON-NEGOTIABLE

**Working hours**:

- Monday to Friday (9am to 6pm) UK Time. Additional Saturdays

**Job Types**: Full-time, Permanent

Pay: R18 000,00 - R20 000,00 per month

Application Question(s):

- are you able to start within a two week notice period?

**Experience**:

- Managing 100 plus properties: 3 years (required)

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