Head of Business

**Key Responsibilities**:

- Develop store design concepts for all TFG Retail Brands, including new concepts and evolutions.
- Manage, oversee, and facilitate collaboration with internal and external stakeholders.
- Monitor and analyse local and global retail store trends.
- Ensure store designs and operations are future-fit for purpose and function.
- Oversee store facilities for approximately 3,400 stores, including 22 TFG Retail Brands and 2 international franchise brands.
- Manage maintenance, essential services, fire and safety protocols, and capital plant replacement.
- Ensure store electrical power security through landlord generation, TFG inverters, backup batteries, and other forward-looking opportunities.
- Partner with relevant groups to achieve store sustainability goals and objectives.
- Handle finance and budgets, including forecasting and projections.
- Optimise build rates for 22 Retail Brands, ensuring cost-effective value engineering of generic and bespoke development fixtures.
- Oversee the development and procurement of store fixtures and visual merchandise stock, including storage, stock-turn efficiencies, and managing obsolete stock risk.
- Source, evaluate, and select suppliers, negotiate contracts, ensure quality control, and manage production capacity and financial stability.
- Conduct annual supplier scorecard evaluations and ensure BBBEE compliance.
- Manage data analysis, storage, reporting, asset registers, and development management systems like Rivet and BIM.
- Lead and develop a team of 52 employees in the development and facilities department.
- Maintain relationships across all levels of TFG operations, including board members, MDs, heads of retail brands, operations, marketing/visual merchandise, and support services.
- Ensure compliance with retail store legislation and municipal regulations, including occupation and COC certification.Maintain a timeline-driven mindset to ensure stores are designed, built, on budget, and on time.
- **Qualifications and Experience**:

- Project or Quality Management or Sourcing/Procurement Tertiary Qualification
- Senior Development or Ops background
- Excel, SAP, Microsoft projects or BIM management knowledge
- 10/15 years Senior Property or Construction Management or Senior Retail Operation Management
- Quantity Survey experience desirable
- International retail exposure at senior level
- Property management experience desirable

**Skills**:

- Project management
- Retail conceptual design

**Behaviours**:

- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
- Collaborates - effectively works with others to achieve shared goals
- Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Drives Vision and Purpose - communicates a clear and inspiring purpose and vision that engages people
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
- Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation