Debt Collection Agent

7 days ago


Cape Town, South Africa Ver-Tex Solutions Full time

Ver-Tex Solutions, a respected leader in debt recovery since 2008, is hiring an **experienced and dynamic Collections Agent**. Our success is built on respect for clients, employees, and those we collect from, ensuring all business is handled professionally and effectively. **We're Looking For**: - **Proficiency** in collections software and computer literacy. - Strong **business acumen** and customer profiling ability. - **Exceptional communication, persuasion, and negotiation skills** for "Adult to Adult" conversations. - **Excellent organizational skills** and attention to detail. - Proven **conflict management and dispute resolution** abilities. - Solid understanding of **collection policies and procedures**. - A commitment to **98% call quality adherence**. - A **results-oriented** individual with a passion for targets, strong time management, and stress resilience. - Someone **self-led, disciplined**, and capable of inspiring others. **Must-Haves**: - Grade 12. - **1 year Debt Collections experience.**: - Ability to ensure **compliance with the Debt Collectors Act and POPI**. **Debt Council registration is a plus** **Compensation**: - Basic Salary: R5500 - **PLUS: Guaranteed monthly incentives up to R6500** (performance-based). - Monthly commission, settlement incentives, and top performer bonuses. Pay: From R5 500,00 per month **Education**: - High School (matric) (required) **Experience**: - Debt Collection: 1 year (required) **Location**: - Cape Town, Western Cape (required) Expected Start Date: 2025/07/01



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