QA Agent

**Talksure is looking for a highly qualified Quality Assurance Team Leader** **MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team **DUTIES AND RESPONSIBILITIES** To ensure customer satisfaction through monitoring agent interaction with the customer. - Collate and distribute send reports - Liaise with sales...

Talksure is looking for a highly qualified Quality Assurance Team LeaderMAIN PURPOSE OF THE ROLEOversee and manage the day-to-day operations of a Quality Assurance teamDUTIES AND RESPONSIBILITIESTo ensure customer satisfaction through monitoring agent interaction with the customer.• Collate and distribute send reports• Liaise with sales departments•...

Talksure is looking for a highly qualified Quality Assurance Team Leader MAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team. DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. Collate and distribute send reports Liaise with sales departments...

We are Hiring! Quality Assurance Agents - Durban Umhlanga - Benefits:_ - R7500 Salary Package - In house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months International QA Experience - Reliable transport to Umhlanga - Computer Literate WhatsApp **#QA** to **066 469 5699** to start your interview processs. **Job...

Quality analyst to join our Team at our New Branch in Central Umhlanga: Job Specifications: Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center agents who deal with our existing and potential customers. The QA will monitor inbound and outbound calls to assess associates demeanor, technical accuracy,...

**The Purpose**: To manage and support a high performing customer service team, ensuring service levels and customer experience is of a high standard. Facilitate effective complaints handling and resolution to customers across various service and social media platforms. **Key Responsibilities**: - Manage daily customer service operations - Oversee...

**Job Details**: Division Vuka Business Unit Outbound Minimum experience Associate Company primary industry Financial Services Job functional area Sales Dear All, **JOB TITLE**: Junior Manager - VUKA / JIKA** **OVERALL PURPOSE OF THE JOB** The role of the Junior Manager is to manage processes, monitor resources, report real-time to the General Manager,...

Purpose of the roleThe Senior Operations Manager is responsible for the day-to-day execution and performance of assigned sales campaigns, ensuring alignment with strategic objectives defined by the Head of Sales Operations. This role bridges strategy and execution by managing people, driving performance, and collaborating cross-functionally with Recruitment,...

Role PurposeThe Junior Manager is a hands-on leader who thrives in high-pressure, fast-paced environments. You will be responsible for leading, coaching, and driving performance across a specialist non-voice team (Customer Operations, Trading & Risk, or Tech Support). Your role is to create a culture of energy, discipline, and accountability while ensuring...

An exciting opportunity exists to take a pivotal role in leading Sales Operations for Rewardsco Sales within their Financial Services division This is a key position for the company as our people are singularly Rewardsco’s greatest asset. Leading, inspiring, and managing them to align to group outcomes is a pivotal role. Rewardsco has built a premium...