Health and Safety Specialist
4 days ago
**Key Responsibilities**:
- ** Health and Safety Management**:
- Develop, implement, and maintain comprehensive health and safety policies and procedures in accordance with South African regulations and industry best practices.
- Conduct regular risk assessments and safety audits to identify hazards and recommend corrective actions.
- Ensure compliance with the Occupational Health and Safety Act (OHSA) and other relevant legislation.
- ** Training and Awareness**:
- Design and deliver tailored health and safety training programs for call centre operations, covering emergency procedures, ergonomics, and safe work practices.
- Create and distribute safety communications and updates to keep employees informed about health and safety issues.
- ** Incident Management**:
- Manage workplace accidents and incidents by investigating, documenting findings, and implementing preventive measures to avoid recurrence.
- Maintain records of incidents, near misses, and safety inspections, and prepare reports for internal and regulatory review.
- ** Emergency Preparedness**:
- Develop and implement emergency response plans, including evacuation procedures, first aid, and fire safety protocols.
- Conduct regular drills and exercises to ensure employee preparedness for emergencies.
- ** Compliance and Documentation**:
- Hold regular health and safety meetings with representatives.
- Arrange training for representatives based on organizational needs.
- Monitor the validity of health and safety certifications and coordinate necessary refresher training.
- Ensure all documentation is accurate, up-to-date, and compliant with South African health and safety regulations.
- Prepare and submit required health and safety reports and documentation to relevant authorities.
- ** Collaboration and Support**:
- Collaborate with HR, facilities management, and other departments to foster a culture of safety and well-being within the call centre.
- Provide guidance and support to managers and employees on health and safety issues and concerns.
**Minimum Requirements**:
- Matric with a recognized qualification in Occupational Health and Safety, Environmental Health, or a related field.
- At least **5 years’ specialist experience as a Health and Safety Officer/ Specialist,** or related role **within a call centre environment.**:
- Comprehensive knowledge and understanding of South African health and safety regulations and best practices.
- Strong communication and interpersonal skills.
- Proficiency in health and safety management software and tools.
- Excellent organizational and problem-solving skills.
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