Office Administrator and Receptionist

6 days ago

Kempton Park, South Africa Ann Swann Personnel Full time

**Main Responsibilities and Duties**:

- Professionally answering phone calls and directing calls to
other staff members.
- Managing and address messages for other staff members
- Assist Walk-in Clients and if needed assist as to who to see
and where to go
- Ability to observe business etiquette and maintain a
professional appearance.
- Proficiency in appointment scheduling, calling on behalf of
management and liaising with management on outcomes of
instructions.
- Experience working with word processing, spreadsheets,
- Working knowledge of printers, copiers, scanners, and fax
machines in order to fulfil instructions issued.
- Filing of various office documents, signed delivery notes,
credit notes, driver records etc.
- Receive and dispatch courier orders and notify staff
members it relates to.
- Excellent interpersonal and communication skills
- Multitask and time management skills
- Keeping the reception area tidy and observing professional
etiquette.
- Performing other administrative tasks, if required
- Assist colleagues with administrative tasks including general
research, typing up of documents, typing meeting minutes
- Attention to details
- Taking initiative
- Duties may include general run-a-rounds & supervision of
miscellaneous tasks by independent contractors
- Basic System work, recording leads, preparing quotes,
reconciling system document numbers with actual signed
documents and filing accordingly.

**Education and Experience**:

- Grade 12
- 2-3 years experience in a similar role
- Formal qualification in office administration, secretarial
work, or related training would be an advantage
- Experience in answering and screening calls, as well as
scheduling appointments.
- Drivers License and own vehicle
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint
- Experience on WebAccounting or another ERP Software
- Proficiency in English an advantage would be Afrikaans
- Good communication and negotiation skills, verbal and written
- Taking initiative
- Ability to build and maintain customer relationships
- Good time management and planning skills

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