Receptionist

It’s not just about your career or job titleIt’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Receptionist - Position Description

Position Title: Receptionist

Reporting To: Sales Director

Primary Purpose of Role: maintaining a professional and welcoming front desk environment with inquiries on the phone and face-to-face while supporting administrative operations.

Primary Objectives:

- Greeting clients, visitors, and staff with a professional and courteous demeanor and managing check-ins with efficiency.
- Managing a multi-line phone system to answer and redirect calls promptly while maintaining professionalism.
- Coordinating boardroom bookings and ensuring they are prepared and well-equipped for use.
- Maintaining a clean, quiet, and organized reception area that reflects the company’s commitment to high standards and professionalism.
- Assisting with administrative tasks such as filing, data entry, ensuring printer is maintained, papers loaded, managing post box, updating announcements using the displaced TV, and preparing documents or reports for meetings.
- Monitoring and ordering office supplies in collaboration with the facilities or procurement team using the in-house system (COUPA).
- Monitoring of company vehicles, maintenance, and petrol cards.
- Organizing company events/functions.
- Ordering and maintaining company refreshments (coffee, tea, water, etc....)
- Adhering to security protocols by managing visitor logs, issuing access tags, and monitoring building entry procedures.

Formal Education/Training/ Experience
- Grade 12
- Certificate in Business Administration
- 1 - 2 years experience in a receptionist role or general administrative role.

Qualifying Attributes
- Exceptional verbal and written communication skills in handling client interactions and professional correspondence.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook)
- Strong organizational skills with attention to detail for managing appointments and office tasks.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong problem-solving skills and the ability to manage last-minute changes efficiently.

Who are we?
- Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

- Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and stylesPeople like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.