Field Service Technician X2

2 weeks ago

Witbank, South Africa Komatsu Full time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
The positions will be based at Sasol Secunda Impumelelo Mine and the incumbents will report to the Field Service Supervisor

Provide technical support to other Field Service Technicians and Customer
Key Job Responsibilities
Job Specification (not totally inclusive)

Maintain / repair Joy equipment
Conduct daily pre-maintenance and inspections
Customer support in terms of safety, breakdowns, coaching and to achieve lowest cost per ton
Drive productivity improvement and quality work performance
Uphold safety standards and good housekeeping
Conduct frequent needs analysis within Mine sections to identify gaps and opportunities for optimisation
Travel between Mines for maintenance / repairs
Provide technical support to other Field Service Technicians and Customer
Write clear reports

Qualifications/Requirements

Minimum Skills and experience required

Matric / N3
Fully qualified Electrician / Millwright with Flameproof and Gas Testing certificates
Must be computer and database literate (MS Access, MS Word, MS Excel, MS PowerPoint)
JNA I and JNA II and VFD experience is crucial
DC & AC shuttle cars experience will be an advantage
Minimum of 05 years’ experience on underground equipment
High level knowledge and experience of Joy and Stamler equipment and Fletcher
Experience in workshop assembly and manufacturing techniques will be beneficial
Strong interpersonal skills are essential with an ability to communicate with customers and to accept and adopt a competent, responsible attitude

Additional Information

Behavioural Competencies required

Ability to communicate with top level people (Engineers, Shaft Management, etc.)
Self-motivated individual
Willing and able to work alone and in teams
Must have own reliable transport and valid driver’s license
Must be willing to work FULCO shifts, standby’s and abnormal hours at times
Must be available outside normal working hours as and when required
Must be willing to travel long distances where applicable (Surface and Underground)
Must be willing to relocate to Secunda, Trichardt or Evander

Key Performance Behaviors Leadership Continuous Learning Effective Relationships Critical Thinking Service Orientation Drive for Results Accountability Culture Business Acumen Coaching Culture Collaboration Communication Courageous Authenticity Customer Focus Diversity Emotional Intelligence Essential Job Functions Influence Innovation Operational Excellence Problem Solving Results Driven Safety Leadership Technical / Functional Skills Zero Harm
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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