Technician

**JOB TITLE**: Technician **DEPARTMENT**: C&I Mining **REPORTING TO**: Site Manager **LOCATION**: Seriti **ADDITIONAL INFO**: - Valid Driver’s License - Own Vehicle - Need to reside within a 40km radius **PURPOSE OF POSITION** - Main responsible is for full maintenance, replacement and installation of hoses, nozzles, transmitter coils, Datapass - chips, enhance controllers, TLS 2 and TLS 350R, EMR 3/4, PUMPS, GVR units on vehicles and fixed sites as well - as the programming of these units. Full maintenance of the complete fuel management system installed on site by - Gilbarco. Any other ad-hoc work required from time to time from the Field Service Supervisor. **KEY RESPONSIBILITIES** - Ensure Gilbarco AFS Health & Safety procedures and policy compliance - Ensure MINE Health & Safety procedures and policy compliance - Ensure Gilbarco AFS/MINE Service Level Agreement (SLA) compliance. - Ensure Gilbarco AFS Standard Operating Procedures (SOP) compliance. Complete job cards as per KPI - Complete all installations and checklists as per relevant KPI - Complete all maintenance and checklists as per relevant KPI - Complete quality control inspections on all installations as per relevant KPI - Complete Mining information services (MIS) requests as per incident report KPI - Ensure availability for after-hours call outs as per relevant schedules - Ensure availability for stand-by duty as per relevant schedules. - Ensure that all problems and issues be communicated to the Site Manager or Field Service Manager for attention. - Ensure that all communication with the client be facilitated through the Site Manager or Field Service Manager **POSITION RELATIONSHIPS** **Internal** - Company Leadership Team (all departments) - MIS **External** - Customers - Sub-contractors **MEASURES OF PERFORMANCE (INDICATORS)** - Customer SLA > 95% as per KPI Scorecard - Maintenance tasks - 5 per Tech per day (Fleet driven per site) - Bowser Inspections - Each Bowser once per week - Site Inspections - Each Site once per week - Odo stills - < 5% of total Fleet per month - Breakdowns - < 5% of total activities per month - Repeat Fixes - < 5% of total breakdowns per month - Daily Meter Reconciliations within 0.3% variance - Daily report delivery before 12:00 - NM/PI’s, HSSE Policies both Customer and Gilbarco AFS - Best Team Wins - Development Plan, Succession Management, Performance Management, Compliance training **PERSONAL QUALIFICATIONS & EXPERIENCE** **Education/ achievements** - Minimum Senior Certificate - N2 Matric or Higher **Experience/ Knowledge** - Minimum 2 year’s relevant industry related experience - 2 year’s relevant industry related experience in technical field. **Specific Skills** - Communication (Verbal and Written) - Computer literate - Minimum level electrical skills - Customer service orientation - Planning - Quality control - Driver’s license. - Customer Service Orientation - Networking (IT) - Instrumentation - Electronics Valid Driver’s License older than 3 Years **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let’s enable the way the world moves