Sales Administrator
1 week ago
**The main purpose of this position is**:To render administrative support to the Sales Department and to assist with enquiries from all the sales markets and convert business to ensure the targets for the sales team are met and exceeded.
**Reporting To The**:Head of Sales
**Key responsibilities will include but are not limited to**:
**1. Sales Support**
- Assist with telephonic enquiries
- Compile quotations based on client specifications
- Respond to sales enquiries within 24 hours
- Co-ordinate and conduct site inspections
- Provide an efficient sales support function to maximise revenues and forecasted targets
- Provide feedback from client to enhance the CTICC product functioning and service delivery
**2. Administration**
- Manage memberships
- Forecast reporting
- Compile other reports relating to the department
- Maintain the CTICC contact database on EBMS
- Ensure that all invoices are captured in EBMS and requisitions are raised for approval
- Ensure proper filing of pertinent documents according to ISO processes and standards
**3. Research**
- Generation of association, corporate, incentive and government lead to the sales department
- Make use of the ICCA database for lead generation
**4. Travel & Trade Shows**
- Booking of flights and accommodation
- Arranging for Forex
- Assist with arranging meetings for trade shows, workshops, and sales missions
- Prepare standardized presentations for trade shows, client presentations and bids
- Assist with follow up activities after trade shows, workshops, and sales missions
**5. Client Relationship Events**
- Compile guest lists
- Send out invitations and manage RSVP’s
- Co-ordinate suppliers: i.e., Décor, AV
- Liaise with Operations Department regarding set up, catering and bar requirements
- Arrange for gifts
- Welcome guests upon arrival to event
- Send out thank you notes, post event
**Minimum **Qualifications and experience required**:
- Matric or equivalent (NQF 4)
- Higher Certificate in Administration or equivalent (NQF 5)
- Minimum 2 years’ experience in a similar position
**Skills and knowledge**:
- Good communication skills both verbal and written
- Excellent inter-personal skills with a vibrant personality
- Accurate, with a due attention to detail
- Excellent computer skills with proficiency in Excel and Word
- Analytical
- Ability to work under extreme pressure
- Deadline driven
- Able to work as a team member
**Benefits**:
- Competitive salary
- Provident fund benefit
- Employee Assistance Programme
- Staff socials and participation in local community partner events
- Staff meal
- Ongoing learning and development opportunities
**The CTICC has adopted a Mandatory Vaccination Policy.
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