Technical Service Representative

3 days ago

Midrand, South Africa Precise Group Full time

The Technical Service Representative position encompasses the back up of technical service to the sales team both on-site and in the office.

**Salary**: Market Related

**Typical Competencies Required**:

- Good understanding of the construction industry and for Flooring.
- Self-confident and persistent.
- Technical background with quality control experience.
- Good communication skills.
- Computer Literate.
- Basic Report Writing
- Willing and able to travel throughout Sub-Saharan Africa when required.

**Technical Support to Sales**
- To ensure support for the Sales Representative and the Sales Representative’s clients
- On request, inspections are held on site to ensure that the products sold are being applied as per specification.
- Both dry sample packs and actual on-site sample panels are provided for contracts where required
- Assisting with product development and evaluation when requested
- When requested, conduct investigative work
- A timeous and accurate Technical Service Report is submitted to the Technical Service Manager regarding calls made during the week. This is handed in monthly at the end of each month
- A detailed Reference Area Report is kept on every major project or project that carries warranty, and is made available to the National Sales Manager or Technical Manager as requested.
- Ensure that the necessary PPE is worn or used at all times.
- Ensure company issued tools and equipment are used correctly and safely stored to prevent damage and theft of equipment.

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