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Mds Bu Sales Technology Lead

2 weeks ago

Johannesburg, South Africa Mondelēz International Full time

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

As part of Mondelēz International Digital Services, you have leadership responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR etc. You are part of a team that delivers best-in-class service and value creation to their clients and that always strives for operational excellence.

**How you will contribute**

You will work with others to ensure that processes are understood and that changes are effectively implemented. To excel in this role, you will keep a close track on actions and issues and ensure they are resolved on a timely basis. In addition, you will be responsible for ensuring that services are provided and measured, including vendor management, contract management and service level agreements, offer suggestions to other stakeholders to enhance the experience strategy, ensure value delivery using performance metrics and analysis, and work with others to achieve operational excellence and continuous improvement to ensure customer-focused delivery of services.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Working in a project-driven organization
- Managing multiple and diverse stakeholders
- Your specific discipline (in-depth)
- Change management and governance processes
- Influencing and communicating with others
- Presentation skills
- Compliance and controls (experience in audits or part of programs where compliance is important)
- Working effectively in a constantly changing environment and using initiative and personal resourcefulness

**More about this role**

The Mondelez Digital Services BU Sales Technology Lead plays a pivotal role in our digital transformation by overseeing and optimizing the use of technology in the BU to drive revenue growth. The Sales technology lead role is a hands on role that is responsible for managing and optimizing the technology solutions used in SSA. These may include Local Distributor Solutions, EB2B (1PL), and niche Local Sales solutions that are needed. This role will also be a local support when there are issues with the Global Solutions supporting the BU, which is Sub Saharan Africa.

The leader in this role will need to have a combination of technology expertise, product management practices experience and strong sales functional knowledge. This will allow them to understand the existing sales technology supporting the BUs and understanding the intricacies of both its functional and technical aspects. The MDS BU Sales Technology leader will be responsible for ensuring the MDS BU Sales technology is aligned to the Regional and Global sales technology strategy. This leader will also be accountable for resolving all security incidents related to the MDS BU Sales solutions that are specific to the BU. This role will work closely with the MDS Digital Experience Regional leader to ensure consistency and alignment to Regional/Global Sales strategy.

**What you need to know about this position**:
**Responsibilities**:

- Work with the MDS BU leader to ensure business requirements and user stories are clearly defined and transformational to support business digital transformation. Pushing the business to evolve to industry leading Sales capabilities versus automating old ways of working.
- Ensure the seamless integration of the various sales technologies to create a cohesive ecosystem.
- Ensure a holistic understanding of the platform's functional and technical state, identifying areas of strength and potential weaknesses to confirm design supports critical needs of the BU. This includes clear understanding of features, exception handling, integrations available in the local solutions or built with the Global Platforms
- Analyze, own, and govern the local platform's architecture, integrations, components, business rules, security measures, and other technical aspects that currently enable the E2E process. Collaborate with the Regional Sales team to map the interactions with Regional and global solutions.
- Leverage common tools, products, and processes including DevOps to deliver a strong platform ecosystem
- Lead standardization and reuse of core technology capabilities across the BU to ensure harmonization and true reusability
- Drive Stakeholder collaboration and regularly liaise with MDS Teams (IT), and support the MDS BU leader with aligning the BU functional teams (sales, marketing, Finance and other relevant departments) to drive integrated digital transformation..
- Continuously evolving the Sales technology capabilities with innovation to drive Mondelez competitive advantage.
- Work closely with the business stakeholders during Global solution deployments to ensure they have the resource alignment for testing, go live