Bu Pgsv Local Service Unit

Location : Modderfontein Gauteng South Africa Job ID : R Company Name : HITACHI ENERGY LTD Profession (Job Category) : Sales Marketing & Product Management Job Schedule : Full time Job Overview The Local Service Unit (LSU) Sales Manager PGSV will deliver the BU PGSV and HUB strategies at the country level on behalf of the Service Business Unit. This role will directly report to Local Service Unit Manager and functionally to the Hub Marketing & Sales Manager. This role will collaborate closely with the Hub Sales team working together with Country Local Sales Manager (LSM) and the local Front-End Sales team and the market managers and sales teams of the Product and Systems BUs and across Hitachi Energy. Key Responsibilities Adopt plan and implement hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management service products and solutions and IB penetration). Lead the sales team(s) in delivery and exceeding targets in terms of orders, GM%, response time and customer satisfaction for the full-Service portfolio. Responsible for accurate Sales order forecasting by use of SFDC and improving data quality. Participate in negotiations of major contracts to secure service orders volume. Identify and pursue new business opportunities and partnerships. Generate and identify service sales leads by analyzing the IB potential. Work with the account managers to develop service focused account plans for the country. Work with Segment managers and channel managers to identify and pursue leads in the country. Responsible for the LSU Budgeting, sales and operations planning in coordination with the Hub M&S manager, the GPG Marketing manager(s) and the Hub Controller. Establish long-term customer relationships with key customers and decision-makers by working with the account managers, the Front-end Sales and the Product BUs M&S teams. Bring value to the customers by understanding the requirements, regulations and exhibiting our value proposition for service and ensuring customer satisfaction issues are registered and responded to by the team. Collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customers, competitors, solutions and marketing trends with the team. Collaborate with internal and external stakeholders on delivery of Service Level Agreements (SLAs). Develop pricing strategies in the country to maximize profitability in collaboration with Global M&S Pricing Manager BU Service and with the PSCs pricing managers. Conduct detailed market analysis to inform pricing decisions. Enable the Service sales team organization to deliver growth of the business by ensuring training and increased capabilities are achieved. Support the team by participating in sales activities when needed. Implement and execute the e-commerce strategies to support the Service growth ambition. Support and take lead when needed for marketing activities and events (trade shows, conferences, customer events) in the country in coordination with the Hub M&S and Global M&S BU Service. Support product launches by implementing the commercialization plan for the country and other promotional activities for the country. Ensure that the inside sales organization and tendering process, including the Risk Review process, are followed and respected, and that the risk assessments related to price and quality register required information into the appropriate customer database, ensuring technical reliability, safety, best solutions to satisfy customers' needs and compliance with health and safety directives. Live Hitachi Energy's core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business. Collaborate closely with local stakeholders in WCFE and the account management organization to align strategies, implement best practices and leverage synergies in marketing and sales operations. Stay updated on technological advancements and market trends to proactively identify opportunities for innovation and differentiation in service offerings to support the BUs vision (Horizon X-Y-Z). Requirements Bachelor's degree in a relevant field or equivalent experience. Significant and demonstrable experience in Service Sales including IB Management. Strong customer relationship skills. Proven understanding of Hitachi Energy systems and products. Experience working within the Energy sector. Strong analytical and strategic thinking abilities. Excellent communication and interpersonal skills. Ability to work in a fast‑paced dynamic environment. Key Competencies Leadership Customer Focus Analytical Thinking Communication Results Orientation Key Skills Business Development, Customer Service, Customer Relations, Revenue Growth, Product Knowledge, Account Management, CRM, Internet, Territory, Trade shows, Product Line, Business Relationships, Sales Floor, Sales Goals, Sales Process. Employment Details Employment Type : Full‑Time Experience : (years unspecified) Vacancy : 1 #J-18808-Ljbffr