Customer Service Advisor

**Duties**: - Customer service excellence ensuring first contact resolution to address all customer inquiries - Problem Solving: identifying the root cause of the customer’s issues - Follow communication procedure and policies - Manage a large amount of incoming calls **Requirements**: - 2 years International USA/ UK customer service experience...

We’re looking for a Customer Service Representative who’s motivated, outgoing, and passionate about people. What You’ll Do - Be the first friendly face and welcoming voice in person. - Provide exceptional service to members and guests, ensuring every experience is smooth, inspiring, and unforgettable. - Support with memberships, check-ins and...

**Primary Purpose** **Minimum Requirements** REQUIRED MINIMUM EDUCATION AND TRAINING - Matric - RE 5 - FAIS recognized qualification or equivalent is preferred REQUIRED MINIMUM WORK EXPERIENCE - 1 - 2 years relevant experience in a Customer Contact Centre environment - Knowledge of customer service practices and principles TECHNICAL COMPETENCY...

Quality Assurance Officer ( Call Centre) - Johannesburg Braamfontein. Africonnect Marketing (Pty) Ltd is looking for a QA. The QA ensures that all advisors use the same script, aftercall procedures, and accountability standards. QA will periodically review sales data, customer surveys, and call logs. QA will use the information to ensure that company...

2years - Support to the Director in an office environment through general and client portfolio administration with executive duties - Managing diary, organising meetings, appointments and controlling meeting access to Director - Organising events and conferences (if deemed necessary) - Booking and arranging travel, transport and accommodation - Understand,...

2years - Policy Sales: Following up on leads, taking inbound calls and assisting existing customers to take out policies or add additional coverage to their policies. - Customer Service: Constantly engaging with customers and responding to customer insurance queries. - Reporting and Administration: Ensuring all internal and external processes are followed,...

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving...

The above vacancy exists within the Post Department and reports to the Supervisor: Post Distributions. The purpose of the job is to ensure all undocumented musical works and audio visuals are documented for Post Royalty Distributions as well as the clearance of NS. In addition, ensuring SAMRO’s reputation remains intact through good customer relations with...

**Telesales Consultant (JB2478)**: Braamfontein, Gauteng - Customer Service - Telesales Consultant (JB2478) Braamfontein R6000 - R7000 per month basic plus commission The Sales Consultant will convert inquiries to sales in order to achieve agreed monthly budgets and targets while developing and building client relationships that will generating more...

Africonnect Marketing (Pty) Ltd is looking for a Call Centre Sales Manager to provide leadership over multiple campaigns in a rapidly growing operation. Lead a team of agents and drive Sales targets for various products. Manage general day-to-day team and HR issues. Have a sound understanding of how to drive the sales of various Financial Services products....