Customer Service Representative

**Duties**: - Customer service excellence ensuring first contact resolution to address all customer inquiries - Problem Solving: identifying the root cause of the customer’s issues - Follow communication procedure and policies - Manage a large amount of incoming calls **Requirements**: - 2 years International USA/ UK customer service experience...

Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services Experience in a BPO or, 12 months Call Centre Customer Services Experience in a local Call...

**Primary Purpose** **Minimum Requirements** REQUIRED MINIMUM EDUCATION AND TRAINING - Matric - RE 5 - FAIS recognized qualification or equivalent is preferred REQUIRED MINIMUM WORK EXPERIENCE - 1 - 2 years relevant experience in a Customer Contact Centre environment - Knowledge of customer service practices and principles TECHNICAL COMPETENCY...

2years - Policy Sales: Following up on leads, taking inbound calls and assisting existing customers to take out policies or add additional coverage to their policies. - Customer Service: Constantly engaging with customers and responding to customer insurance queries. - Reporting and Administration: Ensuring all internal and external processes are followed,...

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving...

The above vacancy exists within the Post Department and reports to the Supervisor: Post Distributions. The purpose of the job is to ensure all undocumented musical works and audio visuals are documented for Post Royalty Distributions as well as the clearance of NS. In addition, ensuring SAMRO’s reputation remains intact through good customer relations with...

**Telesales Consultant (JB2478)**: Braamfontein, Gauteng - Customer Service - Telesales Consultant (JB2478) Braamfontein R6000 - R7000 per month basic plus commission The Sales Consultant will convert inquiries to sales in order to achieve agreed monthly budgets and targets while developing and building client relationships that will generating more...

**Main purpose of the job**: - To provide administrative support to the QA department and general support services to Wits DIH Management **Location**: - **Wits DIH Offices, Spencer Lister Building, Braamfontein, Johannesburg** **Key performance areas**: - Carry out regular assessments of the SOPs database and identify missing documents or information...

Africonnect Marketing (Pty) Ltd is looking for a Call Centre Sales Manager to provide leadership over multiple campaigns in a rapidly growing operation. Lead a team of agents and drive Sales targets for various products. Manage general day-to-day team and HR issues. Have a sound understanding of how to drive the sales of various Financial Services products....

**Call Centre Team Leader (required)** **Full Job Description** - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility...