Call Center Manager

Afrikaans Speaking Sales Agent Job at Africonnect Marketing (Pty) Ltd - Braamfontein, Gauteng Africonnect Marketing (Pty) Ltd is a B2C lead generation and sales company. trusted by businesses for our consistent provider of quality leads and sales. Backed by quality data and a skilled team, we set your company up for success with lead generation, appointment...

**Call Centre Team Leader (required)** **Full Job Description** - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) - Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) - Assume responsibility...

Quality Assurance Officer ( Call Centre) - Johannesburg Braamfontein. Africonnect Marketing (Pty) Ltd is looking for a QA. The QA ensures that all advisors use the same script, aftercall procedures, and accountability standards. QA will periodically review sales data, customer surveys, and call logs. QA will use the information to ensure that company...

Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services Experience in a BPO or, 12 months Call Centre Customer Services Experience in a local Call...

_**Skills Required**_ - Min grade 12 / equivalent. - 1-2 years experience in computer networks and system maintenance. - Strong verbal and written communication in English. - Excellent diagnostic and problem-solving skills. - General Knowledge of VPN’s. - Good interpersonal skills and attention to detail. - Good problem-solving skills. - Outstanding...

12 months- February 2, 2025The above vacancy exists within the Licensing Division and reports to the Supervisor: Licensing. The purpose of this role is to grow revenue through licensing music users in a call centre environment. The objective is to ensure compliance and that unauthorised music users are contacted and licensed year’s working experience in...

QA Agent Job Type Full-time **DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Floor Manager - Document and maintain scorecard on all assessments conducted -...

**Receptionist/Administrative Assistant (JB3552)**: Braamfontein, Gauteng - Administrative **Receptionist/Administrative Assistant (JB3552)** **Braamfontein** **Salary: Competitive, Based on Experience** **Experience**: We are seeking a Receptionist/Administrative Assistant with 6 months to 1 year of relevant experience in reception and administrative...

**Duties**: - Customer service excellence ensuring first contact resolution to address all customer inquiries - Problem Solving: identifying the root cause of the customer’s issues - Follow communication procedure and policies - Manage a large amount of incoming calls **Requirements**: - 2 years International USA/ UK customer service experience...

**Main purpose of the job**: - To perform night shift work for transplant testing, daytime, and call-out related transplant duties as and when required - To perform laboratory diagnostic, surveillance, and research activities, including analysis and interpretation of data, to conduct research relevant to the discipline **Location**: - **Braamfontein -...