Policy Administrator

2 days ago


Edenvale, South Africa Motus Corporation Full time

LiquidCapital Division is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Division aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital Division forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

**Position Overview**:
**Specific Role Responsibilities**:

- Capturing of all plans on the system and converting of leads (Microsoft Dynamics CRM)
- Investigate and resolve all queries with the Key Accounts Managers (KAM’s)
- Updating of plans details when required and investigated
- Escalate queries not resolved by the Administrators
- Investigate plans with loading errors
- Resolve escalated queries from Customer Care/ Authorisations
- Review and process credit note backing documents
- Review All Query mailboxes
- Investigate - plans recon items
- Perform any additional responsibilities that may be required in support of the ongoing management and development of the division

**Qualifications and Experience**:

- Grade 12 / Matric
- Bcom (Financial Management) degree or studying towards (added advantage)
- Studying towards Honours (optional)
- At least 2 - 3 years’ experience in creditors clerk position

**Skills and Personal Attributes**:

- Computer literature
- Good reconciling skills
- Advanced excel skills
- Efficiency and Accuracy
- Deadline driven.
- Credit and criminal clear
- Own or reliable transport
- Attention to detail
- Own and live up to company values



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